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Bob Moore Subaru

(1,130 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 314-6821 (888) 314-6821
Used (888) 290-0327 (888) 290-0327
Service (888) 276-0389 (888) 276-0389

Reviews

(1,130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Subaru from DealerRater.

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Excellent

Five Stars to everyone- Always a pleasant experience when I come in- My dog always likes to come with me-glad show so much ❤️ For dogs and you have great commercials- I had a Caddie I bought at Bob Moore and kept for 5 years-I wouldn’t buy a car unless the dealer was Bob Moore- Jim Stravlo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind review, Jim. We're happy to have served you and your four-legged friend!🐾 ✌️

Excellent experience

I love these guys! No high pressure sales, just honest information and help. I told them what I needed and they found it, within my budget. That they love dogs just proves they are okay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear about your great experience! We sure do love our four-legged friends. We look forward to the next opportunity to serve you! 🐾 ✌️

Bob Moore Subaru

The folks here were excellent. If they don’t have the exact vehicle you want, they will find it and bring it to you. We had specific desires for our Ascent, they found one that met those and had a couple extras. We also used our Costco auto buying program there and it works great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Few things in life feel as great as driving a new car. It was our pleasure to help you find the perfect vehicle. Thanks for sharing your excellent feedback. 🐾 ✌️

Service

I have always received excellent service. Everyone is very courteous. I have at times had to reschedule my appointment and this was done with ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words about our Service Department! It's always great to know when we live up to expectations. 🐾 ✌️

Oil change

Personnel very friendly...satisfied with maintenance ...took a little longer than expected but gave me loaner to make sure I got to a wedding on time...Victor in service and Brittany In Cashier office made it all work out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.🐾 ✌️

No Pressure

Purchased our second Outback from Aaron Scott who was helpful, patient and never pushy. The follow up with Gretchen was amazing. We would also like to recognize David Flanagan whom we met in Finance who was very helpful in resolving a concern we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind review! We were happy to help throughout the vehicle purchasing process. Be sure to stop in again soon to let us know how things are going.🐾 ✌️

Service on my used Subaru

I bought a used Subaru Forester from another dealership. It had a rattle that the other dealership was unable to fix. Bob Moore was able to fix it completely as well as provide a free car wash. I was thrilled. The only reason I did not give them a five star rating is they told me they would have it ready by 3, but it was actually 5 before it was ready. They could use work on the communication side of things so that people know if it’s going to take longer then expected. Overall, it was worth the wait since my problem was fixed!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave a review. We're sorry to hear about the lack of communication on our end. Nonetheless, thanks for the kind words and review!🐾 ✌️

Subaru Legacy Review

Just purchased a 2020 Subaru Legacy from Bob Moore Subaru. This my third Subaru and I truly love the brand. Naaman Gore was my sales consultant and was very professional in explaining the features on the 2020 Legacy. I made an offer that was quickly accepted and I purchased an inbound vehicle. Naaman kept me informed as to arrival time and was very helpful to me in completing the required paperwork for the sale. Service on my previous Subarus has always been good and I expect it will continue. Very happy buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear about your great experience. There are few things better than finding the right new vehicle and we were happy to assist!

Honest staff

The staff worked hard to get us approved and into a car that fit our budget. This is the third car I’ve purchased through Bob Moore.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

So glad to hear you’re happy! And isn’t driving something new a great feeling! If you know anyone else looking for a new vehicle, we hope you’ll suggest us! 🐾 ✌️

Love this service department

My car battery died and had to jump start it. Called that morning and was in and new battery. Absolutely love the service I get here great people very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for the kind review of our Service Department! And thank you for trusting us with your car. We look forward to our next opportunity to provide you with great service! 🐾 ✌️