Bob Moore Subaru

At Bob Moore Subaru, Oklahoma City, we had a wonderful experience with purchasing a new Subaru Forester with sales representatives, Ricky Fietz and Jason Webb.

I believe this was the best experience I have ever had buying a used car from a dealership. Easy transaction from start to finish, no pressure at all. The salesman I dealt with was Sam Grimmett, this was an Internet transaction. I discussed with him the car I had seen on his lot, asked a few questions, which he answered, discussed pricing, there was no pressure and no haggling, with what I could do financially, we reached and andgreementand I went to the dealership and purchased the car, with my preapproved loan. If I am ever in need of purchasing another vehicle, I will certainly call Sam and I will recommend him to everyone I know that is in the market for a new or used vehicle. Thank you Samford a pleasant car buying experience.

I've purchased at least 10 cars over the years (3 from Bob Moore) and I must say this is the first time I truly enjoyed the process. Chris was friendly, helpful, but mainly he really listened to me and understood what I was looking for and what concerned me. He answered my question in a straightforward fashion and was so excited to show me the features of the vehicles we looked at...with his help I fell in love with the Legacy! I don't think I have ever bought a car that the dreaded financing and contract portion of the deal went so smoothly. This was an all around pleasant experience.

From the time we met Ricky Fietz, our outstanding salesman, and all throughout the buying experience we were so very pleased. Bob Moore has done a fabulous job by putting the needs of their customers first. Ricky was so knowledgeable and competent! We never met anyone that wasn't friendly and helpful, including John in Finance and the manager, Gunner. Way to go guys!!

I'm not sure what I did or didn't do to get the 5 star service when it came to car buying... I had been looking for a particular Subaru... that's not ay the dealership yet ... meet sales man (Ricky) who explains that I can reserve the car with a deposit of good faith ... talk and text with him ... and after a few days come to a mutually acceptable price... he says he'll call me right back. An hour or two later tells me that because the car is so desired... the agreed upon price is null and void BUT that I could still "reserve" the car at full sticker price.? Which according to Truecar I would be pretty much ripped off if I agreed to..... Totally blindsided by this because that's not what had been told to me this entire time. Either way it appears the front sales staff are useless and pointless intermediaries that for whatever reason tell you one thing till they talk to the actual decision makers who I never met but apparently decided ... nah lets make this guy pay full price because he clearly knows what he wants and we have it ... Never would I do business with this dealership or recommend them to anyone I care about. Man I hate this type of car buying experiences. Did some research and now going to take my business anywhere but here.

Carl was the best sales person you could have! Anthony and I had a great time while we filled out my paper work. Both were very professional and fun.

Overall a very good process of buying my Subaru Outback, which I have been wanting for years. Everyone was helpful and friendly, the financial process went very quickly. Our salesman, Ricky Fietz, had to locate the car I wanted and then was very accommodating to our schedule for the delivery, at which time he thoroughly explained everything we needed to know about the car's operation. Love my new car!

Very pleased with the customer service and professionalism from the dealer but especially from Ricky Fietz. Ricky went out of his way to ensure we met all the expectations of buying the car and leave with a smile. The facilities impeccable and the staff very friendly!

Chris Casey?s service was truly exceptional. I had called him the same day the Van I bought was posted online but the pictures were not yet up at the time. He had described the Van as being in excellent condition and ready to drive cross country. With no pictures to go by, I was a bit apprehensive but the sincerity he exuded during our brief conversation stuck with me. A few days later, I saw the van again this time with 30 pictures. It looked so good and I called Chris again this time to negotiate a price. Long story short, I was on the plane the following day to OKC. Chris met me at the Airport, took me to the Van and to my surprise the Van was exactly as he had described it. It actually did beat my expectation. Paperwork was brisk and in less than an hour, after Chris had stocked me with all the snacks I needed for my 14 hour drive back home, I was on my way. I put over 900 miles on the Van the same day I got it only stopping for gas and short rests to stay awake. I called and thanked him for his honesty telling him this by far is my best experience at buying a used car ever. I absolutely recommend anyone looking to buy at Bob Moore Subaru in Oklahoma City ask for Chris by name to be his sales representative. I cannot thank him enough! Oh, my wife loves this Van ? now, that to me is the proof in the pudding ?

Overall a very good process of buying my Subaru Outback, which I have been wanting for years. Everyone was helpful and friendly, the financial process went very quickly. Our salesman, Ricky Fietz, had to locate the car I wanted and then was very accommodating to our schedule for the delivery, at which time he thoroughly explained everything we needed to know about the car's operation. Love my new car!