Reviews
We had a great experience buying Subaru Crosstrek 2024
We had a great experience buying Subaru Crosstrek 2024 from the AutoNation Subaru Hunt Valley. It was a joy to work with sales associate, Stephen Colbert. We had to reserve the car since the trim we are looking for was not on the lot. Stephen kept us posted about the car's arrival through email and text. He even made us prepared with paperwork in advance so that we do not need to spend a longer time at the dealership. Stephen's role has been very professional. Stephen, sales manager and Kelly Cromwell (who deals with finance) were very understanding of our situation and budget. We bought another Suberu SUV from their place before. Overall, we had a great experience. And, we highly recommend Mr. Stephen Colbert!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us, Masudul! Thank you so much for being one of our valued guests and we look forward to your next visit!
Quick, kind, very friendly.
Quick, kind, very friendly. Offered additional services but was not pushy. Appts are readily available
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Stephen was so attentive and helpful to me.
Stephen was so attentive and helpful to me. This was the best car dealership experience I’ve ever had. Also, got an amazing finance deal that I didn’t think was even possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Barbara, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
They made the buying experience a pleasant one.
They made the buying experience a pleasant one. Everyone I worked with was friendly, helpful and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Staff called to give updates all along the way.
Staff called to give updates all along the way. Everything was taken care of and on time. They even washed and vacuumed my filthy car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
Very professional and straight to the point Out the door
Very professional and straight to the point Out the door in 2 hours. AutoNation is #1. I am very happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
My salesman Lance was awesome as well the financial guy
My salesman Lance was awesome as well the financial guy Victor. When the power went out in the middle of the purchasing process they did everything they could to deal with. They were quick and courteous. Real professionals. I'm not someone that likes to go through the long process of buying a vehicle for but thes two gentlemen made it less painful for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Treecer, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Wonderful Brigid.
Wonderful Brigid. Professional, polite, informed, beautiful, competent, delightful, kind, responsive, a credit to heremployerandto the world.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Very helpful.
Very helpful. They take good care of vehicle. I would recommend their care to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Very nice sales person, no pressure.
Very nice sales person, no pressure. All of the employees seemed helpful and happy. Nice showroom
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.