Skip to main content

Cascade Chevrolet

(351 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday 12:00pm–5:00pm Closed

Meet our employees

Reviews

(351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great response by all persons involved in resolving the paint and On Star issues, paint repair was outstanding and On Star is working fine now, couldn't be more pleased.

Great response by all persons involved in resolving the paint and On Star issues, paint repair was outstanding and On Star is working fine now, couldn't be more pleased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Chris the manager in the body shop was an amazing representative of your company. He is honest, a great communicator and has earned my business for life ! Thank you Chris for your help on our truck. Steve M.

Chris the manager in the body shop was an amazing representative of your company. He is honest, a great communicator and has earned my business for life ! Thank you Chris for your help on our truck. Steve M.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Answer all my questions and helped my understand the process. Always kept me updated with the process. Nice costumer service. My car was completed by the date they said.

Answer all my questions and helped my understand the process. Always kept me updated with the process. Nice costumer service. My car was completed by the date they said.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I was pushed through with no real attention to the issues I brought to them. One of the four things was fixed under warranty. I am not a very happy Chevrolet owner!!

I was pushed through with no real attention to the issues I brought to them. One of the four things was fixed under warranty. I am not a very happy Chevrolet owner!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

The service crew are great. They address your issues and then show you the reason why they want to make it better. They just don't say you need an air filter change, they back it up by showing you the old filter that looks like it was soaked in dirt and dust with bugs. Then you start to understand the value of maintenance and are secretly embarrassed. Keep up the good work Service Dept.

The service crew are great. They address your issues and then show you the reason why they want to make it better. They just don't say you need an air filter change, they back it up by showing you the old filter that looks like it was soaked in dirt and dust with bugs. Then you start to understand the value of maintenance and are secretly embarrassed. Keep up the good work Service Dept.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Prompt service as scheduled, advised of other smaller items that could have turned into larger issues down the road, would highly recommend this business to others requiring factory service

Prompt service as scheduled, advised of other smaller items that could have turned into larger issues down the road, would highly recommend this business to others requiring factory service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

With freezing temps, I had a glow plug that needed to be worked on. Cascade Chevrolet got me in the next day and done by 3:30

With freezing temps, I had a glow plug that needed to be worked on. Cascade Chevrolet got me in the next day and done by 3:30

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

The Customer Service was excellent, very professional. They did exactly what they said they would do, for exactly the price estimated and the vehicle was ready ahead of schedule. There was no wait coming or going. They called promptly when the vehicle was ready to go. And, they provided free shuttle service. Everyone was friendly. The shuttle driver was frost class. Highly recommended.

The Customer Service was excellent, very professional. They did exactly what they said they would do, for exactly the price estimated and the vehicle was ready ahead of schedule. There was no wait coming or going. They called promptly when the vehicle was ready to go. And, they provided free shuttle service. Everyone was friendly. The shuttle driver was frost class. Highly recommended.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Steve, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Show full review

Outstanding! Accommodating, friendly,,thorough. The crew in the service department is amazing. Great place, highly recommend

Outstanding! Accommodating, friendly,,thorough. The crew in the service department is amazing. Great place, highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Easy to contact, helpful and provided a ride back to work and then picked me up and took me back to my car when it was finished.

Easy to contact, helpful and provided a ride back to work and then picked me up and took me back to my car when it was finished.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 351 reviews