Roman Guiterrez was the most helpful and courteous car salesman I???ve ever met, as was the finance manager! Roman listened to what I wanted from beginning to end, not about what he wanted! That???s rare in the modern era of auto buying! That idea will carry him far in his career and I will tell everyone I know to buy from him! My brother will be visiting him next! Keep up the good work!!!
I recently bought a new Cadillac (not my first one) from Cascade Auto. I was greeted at the door by Mr. Roman Gutierrez, with a smile. Roman is professional, knowledgeable, and polite. A month later, and he stills calls me to see if I have any questions/concerns. I highly recommend shopping at Cascade Auto, and be sure to ask for Roman. You won???t be disappointed. Cascade Auto is very fortunate to have Roman on their team. Cascade's service department is also top notch. No complaints!
My experience here was wonderful! Tony was professional, accomodating and efficient. I would recommend him to anyone. He went above and beyond to see that I got what I wanted.... and he succeeded!! Thank you!
Brock went above and beyond today with not only selling us our 09 dodge van but he also kept my youngest son entertained early today while my wife was filling out paperwork.. even after I got off of work and came in to help finalize it he made us both feel like we were family.... I really love cascade for all that they do... you guys are so awesome
Went above and beyond to keep our 2 yr old happy and content. Very friendly and had that good ol southern hospitality that we were looking for.Would come for sure for another vehical.Can not say thank you enough for helping us out
Our family has outgrown our current car so we were in need of a bigger car to travel to our summer home in Chelan. (We live in Western WA) This was the first and only dealership we went to. We were immediately greeted by Brock who was very friendly, knowledgeable and honest. He was very helpful and our transaction went very smoothly. He was absolutely awesome and I highly recommend purchasing a vehicle from Brock and this dealership. Mark, who helped us on the financial side of things, was also very professional and personable. Thank you for our amazing new car (new to us) Michelle
Tony is a true believer in Subaru cars or else he fooled me. He spent 4 hours with me informing my questions, being patient as I decided, and educating me on my choice....my kind of sales person! This is my 3rd Subaru, starting in l988. I always get more than 250K miles on them before I change. I'm a happy Subaru driver.
This was my first time purchasing a new vehicle and Tony couldn't make the experience any easier! Tony was very friendly, informative and helpful in answering any questions I had. I definitely recommend Cascade Auto to anyone!
I was looking for a new vehicle and wanted a luxury SUV. I was excited about the new Ascent, but had never owned a Subaru before, so was uncertain of what to expect from the brand. I researched for over a year, and since Cascade Auto is closest to where I live, they bore the brunt of my questions. Once I decided to buy, and the vehicle was actually ready for dealer distribution, I went to Cascade Auto and met with Mr. Tony Omlin. Mr. Omlin was fantastic from beginning to end. He was personable, thorough and knowledgeable. I would highly recommend seeking out Tony for your purchase. Even the finance section and dealership manager were extremely nice people. As long as you know you can NEVER buy a vehicle in a short period of time, and that every dealership will try to up-sell you on something, you will have a pleasant experience. I can't say enough about Mr. Omlin and the Cascade Auto dealership!
While searching for a new vehicle, there was never any pressure to buy. I felt relaxed while browsing cars. Once I received my car, Tony was very thorough and conscientious, and took extra time to make me feel comfortable.
I recently purchased Subaru #5 ( began in 1982). This was the the second from Cascade Subaru. Kudos to Tony for his extreme courtesy, warmth and thoroughness. This was an absolutely low pressure interaction that focused on my interests in the type and features of a new vehicle. Tony was terrific to work with as we selected a model and options and he then provided patient and thoughtful review of all essential and accessory operations. I went home with a terrific new car and a new friendship. Thanks, Tony! P.S. Thanks, Mark Ward, Sales Manager, for linking me with Tony. P.P.S. Kudos to Mr. Baldock as well. The integrity of a business starts at the top.
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