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Joe Machens Nissan

(981 reviews)
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(981 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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I had a great time yesterday at your dealership Austin...

I had a great time yesterday at your dealership Austin Lloyd was very helpful you got what I needed as one of the best experience I had at a dealership in a long time have a recommend anybody to him anytime of the week I can’t wait to make my next purchase on a new car you guys did a very good job and I will keep coming back years and years

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Austin and our team! We look forward to helping you in the future!

Jessica was a delight to work with! She was so helpful...

Jessica was a delight to work with! She was so helpful finding us the right truck for our needs. She really made the process so simple. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Jessica and our sales team, we are so glad she helped you find the right truck for your needs!

Kamari knew what I wanted. Negotiated well. Went...

Kamari knew what I wanted. Negotiated well. Went smoothly. Financing with Trey was also nice, explained everything where I could understand. Shawn who started process was also very nice and courteous. I love how smooth my new vehicle runs though I still need to work out bells and whistles...lol.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Kamari and our Sales department! We appreciate you'r business!

I have purchased two cars from this dealership and drive...

I have purchased two cars from this dealership and drive all the way from St. Louis to do it. They are worth the effort because they make it so painless and fun. I always feel like I get my moneys worth and they take care of me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of our dealership. We are so glad we've have been able to earn your business!

They keep you informed every step of the way. Austin was...

They keep you informed every step of the way. Austin was not a pushy sales man and was really just out to find me the car I wanted. The finance team managed to get thru the obstacles and was able to get me in the car I wanted. Wait time seemed a little long but I feel like maybe it wasn't it was just because it got a little stressful at the time but Austin kept me busy while still figuring out what was going on and keeping me updated on everything. I traded in a car I still owed on and within a week that car was paid off so everything has worked out and I am actually looking forward to seeing how well the first service on my vehicle goes. They will be my go to dealership even though it is out of the way of everything else I do. I have since been in contact with Trey and Austin both for questions and they have been very helpful. Trey with financing questions because of my old loan company on the old car and making sure they were not trying to mess things up and I got answers so I knew exactly what was going on. Austin with android auto issues on my car and they are just there to help you even after the sale is done so it makes me know they are not just out to get my money and want me to be happy. Overall I am satisfied and know that if I ever need anything I can reach out to them and they will help me thru it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you for the great review of Austin and our Sales Team. We are so glad we could make your car buying experience a great one!

Kamari is the Best salesman ever. He was true and fair...

Kamari is the Best salesman ever. He was true and fair about everything. I even brought My Husband back to him for another car purchase!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Kamari and our sales team. We appreciate your repeat business and look forward to seeing you in service!

A good place to take your vehicle to get serviced and...

A good place to take your vehicle to get serviced and Forest is easy to work with and always keeps you informed about your service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Forrest and our service department!

I've been coming here for a long time and everyone is...

I've been coming here for a long time and everyone is always nice to deal with. I get my car washed and floors vacuumed.

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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review of our service team. We appreciate your continued business!

There is no other Nissan dealership like Joe Machens...

There is no other Nissan dealership like Joe Machens Nissan I have got all my vehicles from this dealership Once again JMN has made me happy 😊 Big thanks to Scotty G & the rest of the Nissan family 💯

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of Scotty and our team!

Service estimate was spot on. They were able to get our...

Service estimate was spot on. They were able to get our car in and complete in the stated time. Car is running good. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so glad we were able to help out! Thanks for the great review!