Reviews
it took a little bit but Matt and Jamie was very kind.
Everyone was very nice and ask if we were being helped, we knew what we wanted and we was satisfied with the trade offer and the sales wasn't pushing. they all took care are needs and was fast on taking care of our car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was ok
Brought my car in for oil change and have the front end looked at because there was a lot of vibration under my feet on driver side and passenger side and in the steering wheel. So they changed the wheel hub but it’s still doing it so the problem was not solved. I am Bring it back on Wednesday at 2 pm for another look at the front end and now I am having idle issues when it’s in drive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Best dealership in Missouri
Joe machens Nissan Is the best dealership anywhere in Missouri. They have the best sales people And the best vehicle selection anywhere Around.. I have been to many car dealerships looking for vehicles getting the best price and I always end up at Joe machens Nissan. Not only are they friendly, they are honest, they listen to your needs and give you what you want, not what they want to give you. They will never push you into something you dont want. I have bought several cars from them because of these facts. Other dealers may try to duplicate but never succeed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Service
Staff in Nissan is very friendly. Thank Kamari Allmon for the excellent service and he tried his best to give me a better sales price. I hope the service after sales can be excellent as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service & Personal
The service is always great and the care is outstanding with every visit. The personal are always polite, friendly and knowledgeable. Your never treated like as a number, but more like a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great sevice as always
I received great service as usual. the staff was very helpful and discussed any findings with me when I picked up my car. Very much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eric, thank you for sharing your positive feedback with us! We do appreciate you and your business! We are glad to know you had a great experience with us!
Incredible experience
My husband and I came to Machens and were immediately greeted by one of their newest sales team members, Dakota. He listened to our needs and we never felt pressured to make a choice. Dakota is an approachable young man, and was eager to get us what we wanted. When the price exceeded our budget, he sought Mike's help to give us an offer we couldn't turn down. The team kindly stayed TWO HOURS past closing time to process our paperwork so we could take our new Rogue home. I would definitely recommend Joe Machens!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to know you had an incredible car-buying experience with Mike and our team! We hope you enjoy your new purchase! We do appreciate you! Thanks again for your business!
Great experience
Everyone was extremely friendly and helpful. We had my one year old son with us the entire day and everyone acknowledged him and smiled with him, making our day go much smoother. I would definitely recommend Joe Machens to a family member or friend. Also they gave me a great deal on my all new 2018 Nissan Titan Pro-4X!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are glad to hear you had a great experience with us! We hope you enjoy you new Titan! Thanks again for your business! We appreciate you!
Yes! Yes! Yes!
In general, I do not like the process of buying a car. I have never had a Nissan but I decided to look at Nissans because several friends have them and enjoy them. I went out to just look but ended up coming home with a 2017 Altima and so far I love it. The process to buy was enjoyable. Any questions I had were answered clearly and thoughtfully. I would like to thank David Wilson, Chris McConville, and Tom Peters for their excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marie, thank you for the positive feedback! We are glad to know you had a great experience buying your car and love your new Altima! Thank you again for your business! We do appreciate you!
Service
Love the service dept they always take great care of me and my vehicle! Its always clean, and professional. Tara is top notch. I drive an hour to have them service my Rogue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are glad to know you had a great service experience with us! We do appreciate you and your business!
