Joe Machens Nissan

I was delivered a seemingly unsure diagnostic of my brake issue. I was also told how worn out the pads were with zero reference given to what a normal pad should be. My service representative seemed to care less about the quality of my experience. I had an 11:30am appointment and was told my vehicle wasn't worked on until after 2pm. I was told my vehicle was ready to be picked up at 4:45 and the dealership closes at 5:30, leaving me very little time to organize rides. There was little communication when I arrived about the cost break down.

Forrest Roberts helped me save money while getting a lot of work done on my car. There are some good people here..very helpful. Thankyou

At check in I asked for a ride while my vehicle was being serviced. I waited 30 mins and asked again. The service advisor had forgotten to contact the courtesy driver.

I love this dealership because I always deal with the same people, mostly Tara McDade, and she keeps me informed and makes things easier, such as getting me a loaner car, when needed. The amenities in the service dept. waiting room are wonderful with snacks and drinks and magazines to read and tvs to watch.

Joe Machens Nissan service center was awesome. Forrest kept us in the loop on everything that was happening with my Nissan Titan. They knew every thing about our warranty and took care of everything!!!

Staff was very friendly, and helpful. But when it came to the deal, they were way off of the difference between my vehicle and the one they were trying to sell me. I have been duped in my life, but it won't be by them. I'll look elsewhere.

Recently bought a vehicle with my daughter. Our salesman was Mark Holder. He was very attentive and made the entire experience very easygoing. Would definitely buy from him again....and recommend him to my friends!

Ran across there add on a 2017 Escape. The price listed is $18,650 with a tag under it says for best price email or call or fill out a form. I emailed about “Hey I’m serious here. What’s that best price??” I told them over the 3 emails now there’s no trade in, just a clean deal What’s this best price?? Beth says we will call you tomarrow. Now I get Kamari... “there’s no lower price, maybe a couple hundred dollars possibly “. This brought back the memories of my Explorer I bought from them years ago when there extended warrentee was actually a dealer warrentee and NOT sanctioned by Ford and the heaters in the heated leather seats were aftermarket and not Ford so it cost me at my new closer Ford dealership. Seems like if it’s Jeff City or Columbia it makes no difference with there professionalism

Kamari was fast and friendly. He was able to answer most any question I could think of. He made the process quick without rushing anyone

Kamille is awesome to work with in the service department! She is very friendly & knowledgeable about the recommended service. Never pushy and always goes out of her way to make sure you get the best service.