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Joe Machens Nissan

(980 reviews)
Visit Joe Machens Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(980 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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Service dept employee Caleb Scott was very professional

Service dept employee Caleb Scott was very professional an helpful. Job was completed on time and on budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We're glad to hear Caleb provided professional and efficient service. We appreciate your feedback and look forward to serving you again!

It was a great experience shopping here, I have no

It was a great experience shopping here, I have no complaints. Everything felt smooth and straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad to hear your shopping experience was smooth and straightforward. We appreciate your feedback and look forward to assisting you again in the future!

Always great service experience !

Always great service experience ! Why I bought a Nissan Titan truck ! Second one from this dealership !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for choosing us again for your second Nissan Titan! We're thrilled to hear that you consistently have a great service experience. We appreciate your loyalty and look forward to serving you in the future!

They were very efficient and on time getting my car in

They were very efficient and on time getting my car in for service. Friendly people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're glad to hear you had an efficient and friendly experience with us. We look forward to serving you again!

The price for the CVT transmission fluid replacement

The price for the CVT transmission fluid replacement shows $150 on the app. Got the work done and was told it was $278 after it was already done. Not fun going to a dealership and finding out the work is over $100 more than advertised. Need to change it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We apologize for the confusion. The price for the CVT transmission fluid replacement is accurately listed as $279.95, not $150, on the app. We understand your concern and will review the information to ensure clearer communication moving forward. Thank you for bringing this to our attention.

Very professional and comfortable setting.

Very professional and comfortable setting. Everyone was helpful including Jaydon. I would buy there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're thrilled to hear you had a professional and comfortable experience with us. We're glad Jayden could assist, and we look forward to helping you again in the future!

Excellent service.

Excellent service. Representative could not be more accommodating and helpful. Have not dealt with any dealer better than this one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We're so glad to hear that our team provided you with top-notch service. We truly appreciate your feedback and look forward to serving you again in the future!

It was truly amazing very nice people and loved everyone

It was truly amazing very nice people and loved everyone their as well as good prices and very respectful people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad to hear you had a great experience with our team. We appreciate your kind words and look forward to serving you again!

Appreciate being able to book online and they were

Appreciate being able to book online and they were efficient on the service provided in a timely fashion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We're glad to hear you appreciated the online booking and efficient service. We look forward to serving you again soon!

Working with Noah and Joe machens nissan was a great

Working with Noah and Joe machens nissan was a great experience they met our needs got me the truck I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're thrilled to hear that Noah and Joe made your experience so positive and helped you find the truck you wanted. We appreciate your business!