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Joe Machens Nissan

(980 reviews)
Visit Joe Machens Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 902-7750 (888) 902-7750
Used (888) 902-5564 (888) 902-5564
Service (573) 355-9701 (573) 355-9701

Reviews

(980 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Machens Nissan from DealerRater.

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Wonderful, salesman Noah was great and determined to find

Wonderful, salesman Noah was great and determined to find me exactly what I needed and he did. He knew better than I what I needed and he didn’t quit till he found it. We have dealt with Joe Mokins, Ford and Ben satisfied with them every time not just satisfied happy. I love my car and I thank Noah for that.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're so glad Noah could help you find the perfect car. It's great to hear you've had such positive experiences with us here at Joe Machens Nissan. Enjoy your new car, and we appreciate your trust in us!

I would highly recommend Dashawn to anyone looking for a

I would highly recommend Dashawn to anyone looking for a new or used car. He made the entire process very easy, was very professional, and is all-around a great dude. I know I’ll be referring him to anyone I know looking for a new ride. Rafael in finance also worked his magic and got me the best rate in the market and even found me some more benefits to make this big decision a no-brainer. Appreciate you both!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We're thrilled to hear Dashawn and Rafael made your experience so smooth and rewarding. We truly appreciate your recommendation and look forward to assisting you again in the future!

Great dealership.

Great dealership. Knowledgeable and up front with all the information I needed to complete my purchase.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're thrilled to hear that you had a positive experience and that our team provided you with the information you needed. We appreciate your business and look forward to serving you again in the future!

Awesome experience!

Awesome experience! Easy to work with and very helpful. I bought a Frontier over the internet 1000 miles away because the local dealerships can’t compete. They made the experience easy and lined up transportation of the pickup. Looking forward to driving my first Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review! We're thrilled to hear that you had an awesome experience with us, even from 1,000 miles away! We're so glad we could make the process easy and get your Frontier to you. Enjoy driving your first Nissan!

Helping veterans and veteran discounts my xxx more like

Helping veterans and veteran discounts my xxx more like forcing you to by a car you dont need. But that they want you to have or to get their makes off their lot

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I’m sorry to hear about your experience and understand your frustration. Our goal is to assist all customers, especially veterans, and it seems we did not meet that expectation. Your feedback is valuable, and we will use it to improve our approach. If you’d like to discuss this further, please reach out to us at 314-788-3220.

Highly recommend Joe Machens Nissan!

Highly recommend Joe Machens Nissan! Debbie helped me find my dream car and I couldn’t be more thankful! She was very understanding and knew exactly what I needed 10/10!!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Ally! We're thrilled Debbie helped you find your dream car and provided the experience you deserved. We appreciate the 10/10 recommendation and look forward to serving you again in the future!

Gavin went and got the car I wanted from another

Gavin went and got the car I wanted from another dealership. He was very good.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Lorie, thank you for your review! We're glad Gavin could find the exact car you wanted and that you had a great experience. We appreciate your business and look forward to serving you again!

Great environment, great staff took care of me and helped

Great environment, great staff took care of me and helped out in my search for a vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're happy to hear our team provided a great experience and helped you find the right vehicle. We appreciate your business and look forward to serving you again!

It was time for my routine oil change and tire rotation

It was time for my routine oil change and tire rotation and Tara was very nice and speedy!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad Tara made your oil change and tire rotation a quick and pleasant experience. We appreciate your business and look forward to serving you again!

They're not interested in taking care of the customer.

They're not interested in taking care of the customer. Just interested in making the sale, and making the most money as possible. I made the mistake of not leaving when the negotiation turned into a beat down by the salesperson. Don't make the same mistake I made...just get up and leave. I'll never buy another vehicle from them.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.