Reviews
Kept us informed on what was being done
Got us in and out in a timely fashion for what they were working on also kept us informed on what needed to be done and what it would cost before they fixed it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brad, thank you for the positive feedback! We are happy to know you had a great overall service experience and were kept inform throughout your visit. We appreciate you and your business! Thanks again!
Service Personnel
Tammy is amazing at getting the job taken care of!!! Thanks Tammy for explaining and figuring out the issues for me and going above and beyond to fix my problem!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Riley, thank you for the kind words and positive feedback about Tammie! We are happy to know you had an overall great experience while getting your vehicle serviced! We appreciate you and your business!
Recall
Extremely friendly and considerate of your time. They get you in right away and tell you how long it takes complete task. Great experience all around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to know you had a great service visit during your vehicle recall! Thank you so much for positive feedback! We appreciate you!
Great service from Tami
Tami was extremely helpful and kept me informed of what was going on. This after the salesman I used didn’t know who I was when I walked in and ask if he could find someone for me, then dumped me to service. Just 2 weeks after purchase and still didn’t have the missing items together for me and ask me to come back in which I refused. So he had ME go to the lot and take the items out of the Jeeps to fulfill my missing items. So happy Tami was there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are happy to hear Tammie and our team were able to help you during your service visit! We do appreciate you and your business! Thanks again!
Great service at Machens Dodge Ram
Quick reliable service friendly staff I love the service Reminders and emails for appointment information. My service was very timely I did not have to wait long and they called me for everything they needed to do
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive about your experience with us! We appreciate you and your positive feedback! Thank you again for your business!
Easy, Quick Repair
My jeep’s transmission dipstick tube broke off over the weekend and I was able to get it repaired first thing Monday morning. I felt like the employees did a great job prioritizing the work, gave me updates throughout and worked quickly and efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive review! We are happy to hear you had a great and quick service experience with our team! We appreciate you!
Best when you make an appointment.
Rana was so nice. She help me right away, got my Challenger in and serviced. It helps to make an appointment. Having medical problems its nice to get in and out. She also left the windows down on a hot day, before I left. Best customer service I have had. Thank you so much Rana and the guys who serviced my car. God bless you all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive feedback! We are happy to know you had a great service experience with Rana and our team! We do appreciate you and your business!
Fast and friendly
I stopped in for an oil change while I was in town and waiting on my son at a camp at MU. The staff were all very friendly and they performed my oil change quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
Fast, friendly service. Technicians described any issues and gave us the option of fixing them before continuing rather than just replacing things and adding it to our bill. Comfortable waiting area and friendly staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive feedback! We are glad to know you had a great experience at our location! We appreciate you and your business!
Excellent service
I was impressed with the promptness and thoroughness of the service this week. When I went to sign authorization papers, I found the work was already completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear you had a great service experience! Thank you for the positive feedback! We appreciate you and your business!
