Skip to main content

CDJR of Columbia

(241 reviews)
Visit CDJR of Columbia
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (855) 588-0388 (855) 588-0388
Used (877) 435-4161 (877) 435-4161
Service (866) 799-8790 (866) 799-8790

Reviews

(241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CDJR of Columbia from DealerRater.

Want to share your experience with this dealership?

Write a review

Zack was incredible to work with and went above and

Zack was incredible to work with and went above and beyond to look for multiple vehicles that could fit my needs! He was incredibly friendly and made the car buying process easy and stress free!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Quincy was excellent in helping us decide on the perfect

Quincy was excellent in helping us decide on the perfect car. He was knowledgeable, patient and kind. We highly recommend working with him in your new car search.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Unfortunately, I believe in customer follow up.

Unfortunately, I believe in customer follow up...regardless if it's about in-house communication or keeping clients informed. Blaming an error on "not my department" is pathetic. This is where follow up on the projected service is required. Also, notifying customers as quickly as possible regarding service prevents any misunderstandings. I am anticipating better service in future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great customer service from beginning to the end love my

Great customer service from beginning to the end love my vehicle/price Thanks Austin for everything, I will be recommending you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thank you Christian for helping us get the best possible

Thank you Christian for helping us get the best possible deal on our new Rebel! Everyone at this dealer worked together to get our two vehicles traded in, financing, and detailed all in less than a day. I will definitely remain a loyal customer to Joe Machens Chrysler Dodge Jeep Ram. Now is a great time to purchase with all the dealer incentives too btw. As I was writing this, Christian called me to answer a question that I had. Thank you all!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Christian worked hard to get me in that car.

Christian worked hard to get me in that car. Thank you so much you helped me and my family more than you know. Thanks to all of you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Not happy at all with the service or experience after my

Not happy at all with the service or experience after my last purchase have had nothing but issues with the last vehicles I got and the said the had fixed the problem and after they delivered my truck it still had the same problem and had left tools and parts under the hood . They have lost my business from here on out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

took my 18 Ram 1500 in for service, had 3 error messages

took my 18 Ram 1500 in for service, had 3 error messages being shown, all related to oil. they, instead of listening to me and what the error messages were for, said they would have to dig into my engine to find the issues I was having to maybe fix them. the cost would be $600 before they could tell me what the issues were. took my truck to a local shop instead and got it fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I did not but I need that truck please do not lay me down

I did not but I need that truck please do not lay me down love

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

I went in as a first time buyer!

I went in as a first time buyer! Zack was extremely helpful with helping me search for the perfect fit! we walked and walked the lot looking for the one! Zack's supportive team put the icing on the cake! Everything was quick and as smooth as possible! Very friendly environment and staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No