Reviews
Great communication
Rana displayed a great level of communication and compassion during the entire process. From dropping my truck off to paying for the expense, she was great to work with during a stressful time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are happy to know you had a great service experience with Rana and our team throughout the process! We do appreciate you and your business! Thanks again!
Oil change
I bought my Jeep 2018 back in December of 2017 and I have been so happy with he machens team! I would recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback, Taylor! We appreciate you and are happy to know you had a great service experience with our team! Thank you again for your business!
Oil Change and tire rotation
Really my only complaint was that I had asked to be called on my cell when the service was done, but the rep called and left a message on my home phone instead.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are happy to know you had a great overall service experience with our team! We do appreciate you and your business!
Service
Very easy and painless oil change! Fast service, friendly, and accommodating to my schedule. The pickup after service was just as easy, in and out
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are happy to hear you had an overall easy and painless service visit with our team! We appreciate you! Thanks again for your business!
service
Was a prepaid oil change,tire rotation and service from a package brought awhile ago for a special deal. Dont know what else to say
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Suzie, thank you for the positive feedback! We appreciate you and your business! We are happy to know you had a great service experience! Thanks again!
They did there job
I went in there to look at 13000 dollar flex left with a 17000 dollar journey so yeah they did there job and sold me a car
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are happy to know you had a great experience with us! We do appreciate you and your business! We hope you enjoy your new purchase!
Love my 2017 Jeep
I feel my sales rep and finance director did their best to get me what I was looking for. Thank you very much for your help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive feedback with us! We are happy to hear you had an overall great car-buying experience with our team! We hope you enjoy your Jeep! Thanks again for your business, we appreciate you!
Excellent customer service
Let me first say we initially gave a not so good review for this dealership. However....all our issues were addressed and taken care of beyond our expectations. This dealership is all about customer service. I would recommend them to everyone and they will continue to get my business for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to know you had an excellent customer service experience with our team during your visit! We do appreciate you and your business! Thanks again!
Nice helpful service and speedy
Fast friendly and easy to deal with give me a car so I didn't have to stand around. And the price is right . Good experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are happy to know you had a great and overall easy service experience with our team! We do appreciate you and your business!
Terrible experience.
The worst place to buy a new car. Darrell ignored my questions. I was not impressed with Frank the manager. The new car was in the service shop for 3 days just to rotate the tires. They never called to tell me it was done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry to hear you had a less than exceptional experience with us. We will send your review to our management team to investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize your questions were not answered and the frustration this has caused.