Reviews
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Great customer service and quality. Would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kevin, thank you for taking the time to leave a review for us at Bert Smith Volkswagen. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.
Happy customer
Very happy with my new GTI and the purchasing process was very simple and straight forward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shaun, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know. Take care.
Fantastic service
Excellent service as always and William is terrific and always gies the extra mile!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Lee! Your satisfaction means so much to us and we look forward to seeing you again on your next visit! Take care!
Service on my 2016 VW Passat
Bert Smith?s customer service was excellent and William Franco is a true professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive feedback, Patricia. If you have any further questions, please don't hesitate to reach out!
Great service Department
This dealership is truely exceptional. The service Department took great care of my vehicle while there and kept me update with parts that were ordered. I got numerous quotes from other dealerships and shops but by far this place worked with me and my wallet. 2 thumbs up. Deff will be buying my next Vw here as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Vincent, thank you so much for your positive comments about Bert Smith Volkswagen! If you have any further questions, please give us a call. We're always happy to help!
watsonmichel@aol.com
sales person was professional and helpful. Dealership was direct with price negotiations
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michel, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Car service review
Great service personnel. Ok on all fronts. Have recommended this dealership to friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lawrence, thank you for your kind words and recommendation of our dealership! We value your business and look forward to your next visit! Take care!
Routine Maintenance Service
The service person I worked with was very nice and I especially like that they wash your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hiram Calva
My wife and me were attended by Mr. Franco. He is a very nice person. We were waiting our car in the coffee room. It is very comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi! We're so happy we were able to help you out! We look forward to your next visit! Take care!
Good Car Dealer for Purchase and Service
I had a very Good experience at Bert smith VW for car, They have been provided excellent service on my car from the first time a purchased it at their dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase