TAJ Auto Mall

In-N-Out. Everyone was very nice. I love my Audi A4. The car was really clean and runs great.

Smooth My experience at Taj was smooth working with Chris. Hes a very good guy.

Great Sales people, great selection. Stellar communication. Store open hours helped us out a lot due to our busy schedules.

Found the car online and gave the dealership a call. Cindy answered and was extremely helpful right from the start. She told me the Toyota Corolla that I was interested in was at the dealership and I could come take for a test drive it on the spot. My wife and I drove it but smelled a brake smell after driving it. I brought up my concern to Cindy and she was more than willing to get it fixed by the Stars service team. She had them to fix it the next day. I came to the dealership again took another test drive and the smell was gone. I requested to take the car to my mechanic before I bought it. She obliged and completely understood why we would want to do that. So we did the next day and then bought the car. The car buying process was extremely efficient and easy. It was great to work with Cindy.

The communication was a little poor, dishonest, about one thing, but other than that, ok

⭐ 1/5 — Over a month waiting for a $500 refund despite repeated promises I am extremely disappointed with how Taj Auto Mall has handled a very straightforward $500 refund after my vehicle purchase. I purchased my car on July 20, 2026. I had already paid a $500 deposit, but the full purchase amount was subsequently paid by check, which meant I had overpaid by $500 and was due that amount back. Taj Auto Mall acknowledged that the $500 needed to be refunded. Initially, I was told they would return it to my card. When that did not happen, I was then repeatedly assured that a $500 check would be mailed to me. It has now been more than a month. I have followed up multiple times and have received repeated promises, but I still have not received my $500. I even sent a formal escalation email to the dealership and have received no response to that either. The frustrating part is that this is not a disagreement over the amount or a complicated warranty issue. It is simply money that the dealership acknowledged is due back to me. I gave Taj Auto Mall ample opportunity to resolve this privately before posting this review. After more than a month of chasing a $500 refund and repeatedly being told it would be sent, I feel other customers should know about my experience. Buying a car requires trust, and the way a dealership handles a customer after the sale is just as important as how it treats them while taking their payment. At this point, I cannot recommend Taj Auto Mall based on the way this refund and the subsequent communication have been handled. I will gladly update this review as soon as Taj Auto Mall actually refunds the $500 that is owed to me.

Trusting respectful and no pressure The dealership was very trusting of me and were respectful. They offered me choices and time to decide

Went smooth, I knew what I wanted and was able to do paperwork via email so pick up was quick

Nice cars, the one I bought is decent and runs smooth. The staff is easygoing.

No call backs with a one week purchase. Front end shakes at 65 MPH. Not happy. . TAJ auto mall has to do better. Told me I would get a call from Star auto by end of today. No call. Called back to Chris and no call back.