Reviews
I should have done my due diligence and read the reviews
I should have done my due diligence and read the reviews before coming here, but it was kind of a spur-of-the-moment decision. Lesson learned. This dealership plays a lot of games, just like your typical independent dealership. I was approved with $1,000 down, signed the paperwork, drove off the lot, and assumed the deal was complete. Then, two weeks later, I received a text saying the finance company had sent the deal back and that I now needed $4,000 down to go with another finance company. My first question was: Why would you let me leave with the car if the deal wasn’t finalized? They then told me they would give me two weeks to come up with the additional $4,000 or simply return the vehicle. Here’s the crazy part: even if I had brought them the extra $4,000, my monthly payment would have only gone down by about $22. That made absolutely no sense to me. It felt like the plan all along was to let me get attached to the car so they could come back later asking for more money. I don’t have time for games like that. So I decided to return the vehicle. When I got there, they started playing another game. They asked if there was another car I would be interested in and whether I had more money to put down. I told them that depended on what my options were because you’re not just about to put me in anything. They showed me a few other vehicles, but I didn’t like any of them, so it was a no-go. At that point, I simply asked for the $1,000 down payment back since the text message had stated they would refund it. That didn’t happen. Instead, they told me they were keeping $500 because I had driven the vehicle over 2,000 miles. But how was I supposed to know the deal wasn’t actually complete? I had every reason to believe the car was mine after they let me leave the lot with it two weeks earlier. On top of all of that, the vehicle already had issues: * The trunk didn’t work. * The sunroof was broken. * The auto-lock barely worked, even when standing right next to the vehicle. Yet they still had the audacity to play these games. This whole experience ended up costing me a lot of money. I paid nearly $700 for insurance, paid to have the windows tinted, bought new windshield wipers, and all the while I had no idea the financing wasn’t actually finalized until they contacted me two weeks later. Overall, this was a nightmare experience. I would never recommend this dealership. Save yourself the time, stress, and money. Learn from my mistake and do your research before buying here, or you may end up regretting it like I did.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Least professional management I’ve ever encountered.
Least professional management I’ve ever encountered. Getting anyone on the phone is like pulling teeth. I got a pocket dial from the manager while he was actively dodging my calls. I am still waiting on repairs that were supposed to be done when I got the car (which was supposed to be a delivery that was canceled by them with no explanation or accomodation). As soon as your signature is on that paper, except any helpfulness from the staff to completely dissipate. Go literally anywhere else.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I give three stars only because I don’t have my car yet
I give three stars only because I don’t have my car yet once I give my car then I can give more stars at that time but my experience thus far I’m a happy camper. The process at evolution. Cars was easy. My agent was patient with me cause I know I’m a picky person and they was professional funny and a great sales person. Overall, the finance department was great as well. it was an easy process thank you evolution cause. I plan on doing another review when they drop my car off to me on Monday my vehicle needed and a key fob and a battery so once I get that I’ll come back and do another review. Thank you.. oh and the car selection they had was plenty. They had two lots to choose from in the Conyers area that I know of and the variety of cars was nice anything from a high-end Mercedes S Class two Toyota’s Honda Accord they had Genesis various years if you want older models, midget models, or brand new evolution car has the car for you!
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
BEWARE.
BEWARE. They run a bait and switch operation.. Advertised prices are not actual prices that they will offer…. They tried to charge me an extra $6k above sticker value and refused to budge. Used a good online price to bring me in but that price was a lie. They are not transparent about their pricing upfront. They also failed to disclose an accident.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
BEWARE.
BEWARE. Advertised prices are not actual prices that they will offer…. They tried to charge me an extra $6k above sticker value and refused to budge. Used a good online price to bring me in but that price was a lie.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My sales rep told me they had an insurance guy, and he
My sales rep told me they had an insurance guy, and he called him up there he was at there sister dealership Mitsubishi. He supplied insurance at all the dealers. He got me insurance and the financial manger approved it. Later on I found out it was an illegal policy and seek a settlement from the dealership. They hung up the phone in my face one of the mangers and said they have nothing to do with it they don’t sell insurance. They also said I’ll lose my civil case so don’t bother suing
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I was satisfied at first with the dealership but I have
I was satisfied at first with the dealership but I have not received a bill of sale, a tag, or a title after 6 weeks. I paid cash!!! You can't speak to a human and they don't return calls!!! Very dissatisfied at this point.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Absolute fraud.
Absolute fraud. 47 days and no title or tag and paid cash. No one answer phones except a few sales and take messages and never calls back. Im owed $237 back and a backup camera as promised in the cash deal. These people are crooks Should have read all the reviews as well as BBB. Should be 0 stars . Temp tag has expired and cannot drive now I live out of state and they could care less.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Gave them a price and was answered not a problem, then
Gave them a price and was answered not a problem, then was told that it was an automated answer and there was no deal. Thats not good business at all, they can keep it far as i am concerned, very unprofessional!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
The process was Amazing!
The process was Amazing! I suggest you come here to get a car. I will always recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase