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Friendly Acura Of Middletown

(334 reviews)
Visit Friendly Acura Of Middletown
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly Acura of Middletown

Friendly Acura and especially Raymond provided me with superior customer service and an unbeatable price in leasing on a MDX. Couldn’t have been better will recommend to anyone thanks again Ray

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very professional and And knowledgeable employees, like...

Very professional and And knowledgeable employees, like to extend a thank you to the service writer Naomi and the mechanic who worked on my vehicle Ryan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Acura

Excellent customer service. Patient and willing to work with me to make the deal. Gave me a fair price on trade in and smoothly transferred all paperwork to new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil changed and transmission flush

I got an oil change and transmission flush and these guys are great! I love taking my car to acura in middletown because they are friendly and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendliest Friendly Acura

Friendly Acura provides a world class showroom. The sales staff, Ken in particular welcomed me with a smile and went the extra mile in providing a fantastic price for the new 2022 Acura MDX. HE answered all my questions regarding this marvelous redesign of the MDX. He could sense my excitement and stated he would do his very best in procuring the vehicle in the best time possible. Ken kept me informed all the way to delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Visit

Brought my car in for an emergency appointment. I found a nail in my tire and they took the car in right away. They worked quickly and very efficiently to get me back on the road. I am extremely happy with the job they did and I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Went in for an oil change, tire rotation and tranny...

Went in for an oil change, tire rotation and tranny flush. Angela was very friendly and I only waited about an hour. Great, fast service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly Acura was great

I came in to purchase a certified used RDX A-spec with my wife and 4 year old daughter. They had the car, Honored the agreed upon price with out trying to add ridiculous prep fees like the last dealer I dealt with. Jeff Harris made the process perfect given the Covid situation. He got us in and out as my daughter was getting difficult to deal with and we live 2 hours away and did not want to come back. I would defiantly recommend Jeff and the team at Friendly if your in the market for an Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My new 2021 TLX

I turned in my 2019 RDX Aspec lease for a 2021 TLX Aspec and Jeff Harris was a pleasure to do business with. He made the process easy and pleasurable. I look forward to do business with Jeff .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Incredible Service

By far the fastest and smoothest experience shopping for a car! Both Jeff Harris and Conrad Miller really work with their customers to find a car that suits the customers needs. I am definitely going to be coming back to this dealer in a few years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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