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Friendly Acura Of Middletown

(334 reviews)
Visit Friendly Acura Of Middletown
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Acura dealership had exactly what I wanted in a car....

Acura dealership had exactly what I wanted in a car. Salesman DJ was very helpful and patient. The whole buying process went smoothly and highly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent dealership,professionalism is their...

Excellent dealership,professionalism is their standard.service is the best,thank you.you instill confidence in your delivery system,top to bottom.always clean.in my family we have five acura vehicles,no complaints..best of all,the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gary was laid back, friendly (as the dealer name would...

Gary was laid back, friendly (as the dealer name would suggest), thorough and honest. He helped us find a great car within our means and kept nothing hidden. Way to really earn our business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The person in service department Angela was very service...

The person in service department Angela was very service oriented

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Visit

Excellent experience at Friendly Acura. Professional, courteous and knowledgeable. Appointment scheduled in accordance with my availability, and time. Needed an inspection, it was completed in reasonable time with no unexpected upsell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Superior customer service

Everytime i bring my rdx in for service I feel like its family. They get me in immediately and i’m made very comfortable in their waiting area. They take great care of my vehicle and i look foward to the next service. Hats off to a top notch shop

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very nice salesman and was straight forward with all of...

Very nice salesman and was straight forward with all of the information we needed to make our decision. I would highly recommend Friendly Acura to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

For a performance vehicle, maintenance costs are very...

For a performance vehicle, maintenance costs are very reasonable. Routine maintenance is not going to cost me an arm and a leg for the next several years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly Acura had the best price for the 2021 RDX....

Friendly Acura had the best price for the 2021 RDX. Salesman Gary was a pleasure to work with. Highly recommended. I will be sure to tell my friends about Friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a great experience. Beautiful, clean,...

What a great experience. Beautiful, clean, professional facility, staff are great. Many thanks to Ed, Brad and Ray for making the process of purchasing my TLX smooth and pleasant. Would definitely recommend Friendly Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.