Reviews
As always service department and technicians done great
As always service department and technicians done great job for oil change and etc awesome customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Horrible experience in service department.
Horrible experience in service department. I will never spend another penny at any West Hurr dealership, just because of experience I just had with West Hurr KIA service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Horrible experience with West Hurr KIA service
Horrible experience with West Hurr KIA service department. Actually service department probably isn't bad, but service advisor Mike Roach is horrible. If West Hurr finds his actions towards customers acceptable, I will not be doing any buisness with West Hurr ever again in the future.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Horrible customer service in service department.
Horrible customer service in service department. I will never spend another penny at a West Hurr dealership because of it! New customer at this dealer, and got treated like garbage. To many shops around that would gladly take my money with a smile, no need to give it to a rude service advisor.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager, John, we would like to look into this further for you. You can reach him at (716) 926-7640. Thank you.
You have my number. Feel free to reach out and follow up at anytime! Thank you
Dealt with Josh at the KIA dealership in Orchard Park.
Dealt with Josh at the KIA dealership in Orchard Park. A good experience all around. Would recommend working with him anytime. Made my experience buying a new car great. Thanks Josh!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan, thank you for sharing your five-star review of Josh! Here at West Herr Kia, customer satisfaction is our top priority, and we’ll be sure to pass along your kind words.
West Herr helped me get vehicle I wanted within my price
West Herr helped me get vehicle I wanted within my price range. Maxx who was our sales person was wonderful and helped out immensely
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you found the right vehicle at the right price with us! We will be sure to share your kind words with Maxx and the rest of the team. Thank you for choosing West Herr Kia!
friendly, no hidden fees or extras to jack up the price.
friendly, no hidden fees or extras to jack up the price. got a fair offer on my trade in. didn’t feel pressured to buy anything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love to hear you had a pressure-free and straightforward buying experience with our team! Thank you for choosing West Herr Kia and for sharing your positive feedback. Safe travels ahead!
Well qualities technicians great staff and takes great
Well qualities technicians great staff and takes great care in servicing your vehicles. Need a bigger building.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback about our team and technicians here at West Herr Kia! Thank you for your support and suggestion! See you next time!
Great service.
Great service. Very professional. Good sales team. Easy to deal with. Great experience. Will recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback and recommendation of our team! We appreciate your business, and we hope to work with you again at West Herr Kia.
I just leased my second Kia, a K4 and I love it!
I just leased my second Kia, a K4 and I love it! Manny Conteh was my sales person and he was great, explained everything and showed me everything about my new car! I highly recommend working with Manny!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Donna, we're delighted to hear that Manny provided such a great experience for you at West Herr Kia! Enjoy your new K4 and thank you for recommending us!