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Audi Birmingham

(177 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Birmingham from DealerRater.

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Jacob was great to work with.

Jacob was great to work with. Was very helpful, not pushy and did an excellent job explaining all the details of the car and keeping me informed throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

Excellent experience!

Excellent experience! First time visiting Audi Birmingham and was very pleased with the facility and customer service I received from Shane, He was awesome and did an awesome job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Walter, thank you so much for the positive review! We hope to see you soon!

Too notch service and personnel.

Too notch service and personnel. Our salesman Kourtland Perry was so knowledgeable and gave us excellent service. He spent a lot of time explaining features and setting things up for us. We were very grateful for his expertise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Elaine, we are so pleased you enjoyed your visit to Audi Birmingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Matt & Esau was excellent.

Matt & Esau was excellent. Matt came right out to us while we were browsing and he did the test drive with us and Esau did our paperwork. Both were awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tera, we are so pleased you enjoyed your visit to Audi Birmingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My husband and I salesman, was the best.

My husband and I salesman, was the best. He was patient and understanding to our needs. The finance manager was just as understanding to our needs and wants as well. The dealership was very clean inside and out. I would definitely refer friends and family to this dealership. You will be very well taken care of from the beginning process to the end. We came from out of state and we were thoroughly satisfied with everything about our buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave a review for us at Audi Birmingham. We're happy we could meet your expectations! We look forward to your next visit! Take care!

There are not enough stars to give my rating.

There are not enough stars to give my rating. As soon as I walked in I was greeted with a smile and the most kindest person Jim. He helped me and walked me through every step. The process was quick and easy. If you are in the car shopping business go see Jim at Audi Birmingham.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mariana, thank you for taking the time to leave a review for us at Audi Birmingham. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Audi Birmingham was nothing short of amazing.

Audi Birmingham was nothing short of amazing. Everyone was so personable & made the process fun/educational rather than overwhelming. they truly cared more about my experience overall rather than making a sell. love that!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Julia, we're happy you found our staff to be so supportive during your experience here at Audi Birmingham. We hope you have a great day!

Jim, David and finance team did a nice job, made the

Jim, David and finance team did a nice job, made the process as smooth a possible. Everyone I encountered were friendly and welcoming. The finance piece took longer than I expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Incredibly smooth buying experience.

Incredibly smooth buying experience. Surprisingly fast. Easily the best car shopping and buying process we have experienced. Kourtland took the time to patiently explain and demonstrate all the vehicle features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nikki, thank you so much for your positive comments about Audi Birmingham! If you have any further questions, please give us a call. We're always happy to help!

Jacob was the best.

Jacob was the best. He was very knowledgeable in the car and worked out every deal that he could for my needs. I will definitely recommend him to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robbie, thank you for taking the time to leave a review for us at Audi Birmingham. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!