Audi Ontario
Audi Ontario Hours
Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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October 9, 2018
IT shouldn't take this long to replace one assist sensor. The actual installing didn't take but an hour and a half that's fine but what led up to getting... the part and having it prepared for the grill took to long. But as always there was nothing else wrong or I've never had any other problems there I enjoy going there and enjoying the staff .
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Audi OntarioThank you for taking the time to leave us this valuable review. We're delighted to know that you generally have nothing but positive experiences with ...us. Nonetheless, it is always a pleasure to hear from our guests, and we look forward to utilizing this feedback to continue to enhance our service in the future. Please feel free to contact us if there is anything more we could assist you with, and be sure to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager
Worked with:Greg SextonGeneral Manager
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October 9, 2018
Service was great amber Garcia was so friendly and Conrad Castillon so helpful so Mach atención they fix my car right away I don???t have to wait... for so long thanks to this two people for great job
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Audi OntarioThank you so much for taking the time to leave this great feedback. We are thrilled that Estevan, Conrad, and Ambar provided you with friendly service... and an efficient overall experience. Please let us know what more we could do for you in the future, and be sure to check us out on Facebook and Twitter for savings and updates. Regards. Greg Sexton - General Manager
Worked with: -
October 9, 2018
1st and foremost, Estevan has the best etiquette ever as a salesperson. From beginning to and, he was very patient with me. He wasn't like most other... car salesmen. He was not pushy nor was he overbearing. He allowed me to make the best decision that was right for me. He has been extremely helpful through the entire process, and he even took the extra time to explain certain features of my car. I feel very supported by him. He has the best personality ever and I couldn't have asked for a better person to help me with my purchase. I highly recommend him. He is very informative and caring. I would definitely go back and deal with him in the future.
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Audi OntarioThank you so much for taking the time to leave Estevan this very kind recommendation! We are overjoyed that he provided you with such thorough, yet pr...essure-free assistance, and that you ultimately felt so confident in both his efforts and your overall experience. We appreciate the opportunity to do business with you, and we look forward to the chance to offer you our best service again. Be sure to check us out on Facebook and Twitter for future savings and updates.Regards.Greg Sexton - General Manager
Worked with:Estevan AlvarezAudi Brand Specialist
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October 9, 2018
The dealer quickly offered me an excellent alternative when the car I wanted was taken earlier by another customer. They agreed on my asking price in... less than 5 minutes. The sales representative was friendly, courteous and helpful.
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Audi OntarioThank you so much for your kind review. We are so glad that Raymundo and Dean were able to help you find a vehicle that you love- for a great price. I...t was our pleasure to be of assistance to you, and we hope that you are enjoying your new vehicle! Be sure to check us out on Facebook and Twitter for future savings and updates. Regards. Greg Sexton - General Manager
Worked with:Raymundo LopezAudi Brand Specialist
Dean VetricekFinance Manager
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October 9, 2018
Erik Garcia is very helpful. ;) he followed up with my concerns and answered all of my questions to the best to his knowledge. Has a very clamed personality... which makes it very easy to work with.
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Audi OntarioThank you so much for leaving us this excellent rating! We are so glad that Erik could be of assistance to you and that he ensured that your overall e...xperience was smooth and informative. Please let us know what more we could do for you in the future. We look forward to providing you with our most thorough service again. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager
Worked with:Erik GarciaService Advisor
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October 9, 2018
I needed help fast. On a Tuesday night I was parked at a hospital while my wife was having her broken leg tended to. When we came out, my battery had died,... stranding us in a parking structure. I was able to get a jump and drive home. My wife had another spot the next morning and my car barely turned over. Audi agreed to get me in and out with a new battery in under 1 1/2 hours. They did it! Thanks go out to Erik Honn at Ontario Audi for making it happen!
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Audi OntarioHi Bob, Thank you so much for taking the time to leave us this great feedback. We are so delighted that Erik was able to get you and your vehicle take...n care of so promptly and efficiently. We appreciate the opportunity to be of assistance to you. Please let us know what more we could do for you in the future, and be sure to check us out on Facebook and Twitter for future savings and updates. Regards, Greg Sexton - General Manager
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October 8, 2018
I take my car there because of the great customer service and person touch although I did not see the guy that usually writes up the invoice. Cashing out... was not good. The Cashier did not have anything to say, I asked questions and she did not engage. This makes me sad, may need customer service training. Other than that, I will return. Respectfully, Yvonne
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Audi OntarioHi Yvonne, Thank you for sharing this valuable review. It is a pleasure to know that you are consistently confident in the service we provide you. We ...will be sure to utilize your feedback and work with our cashiers in efforts to- enhance their customer service skills, encourage them to be more engaging, and ensure that your future visits can be of more superior quality. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook for specials and updates. Regards, Greg Sexton - General Manager
Worked with:Adrian MadridService Advisor
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October 7, 2018
Bought my first new car from this dealership and Ian Smith made it a great experience. I have dealt with many dealerships and sales people and this was... by far our best experience. No pushy "sales" experience here. I would definitely recommend this dealership. After our purchase of my A5 Sportback the head of the dealership came out to talk with us and thank us. Go see Ian Smith if you are looking for an Audi.
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Audi OntarioThank you so much for your excellent feedback, and congratulations on your first new car! We are thrilled that we were able to assist you with such a ...special purchase, and it's a pleasure to hear that Ian ensured that your overall experience was so exceptional! We hope you enjoy your new Audi A5 Sportback, and we look forward to the opportunity to work with you again in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards,Greg Sexton - General Manager
Worked with:John ScholzFinance Manager
Greg SextonGeneral Manager
Dean VetricekFinance Manager
Ian SmithAudi Brand Specialist
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October 4, 2018
Leo Cano provided my husband and I with outstanding customer service. He listened to our car needs and provided suggestions. He drove out an Audi A4 for... me to test drive and once I drove it feel in love. The Audi A4 has the look and technology with added sport kick that I was looking for to enjoy my drives. The best part is the the comfort I feel in the Audi A4 including my passengers. I highly recommend Leo Cano's services with your next car purchase and suggest you try the Audi A4. Thank you Leo!
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Audi OntarioThank you so much for taking the time to leave Leo this wonderful review and recommendation! It is a pleasure to know that he was able to accommodate ...your needs, introduce you to your options, and ultimately help lead you to your perfect vehicle. We are so glad that you are so happy with your purchase and your overall experience, and we hope to work with you again in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager
Worked with:Leo CanoAudi Brand Specialist
Dean VetricekFinance Manager
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October 2, 2018
Everything was super easy at this dealership, and Brandon was a pro. He had all the answers, and facilitated a smooth buying experience for me.
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Audi OntarioThank you so much for your kind feedback! We are so glad to hear that Brandon provided you with thorough service and a smooth overall experience. We a...ppreciate the opportunity to do business with you, and we hope you enjoy your new vehicle. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Greg Sexton - General Manager
Worked with:Brandon ClemonsSales Consultant