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Jackson Automotive

(134 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (833) 799-1997 (833) 799-1997
Used (833) 761-5688 (833) 761-5688
Service (833) 761-3232 (833) 761-3232

Reviews

(134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jackson Automotive from DealerRater.

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Great service they performed on time.

Great service they performed on time. I am very satisfied with the whole team keep up the good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Whitted, thanks for your great review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent communication, service, honesty, efficiency.

Excellent communication, service, honesty, efficiency. I moved away years ago and still return here for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thanks for your great review and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

The best decision I’ve ever made was buying my Outback at

The best decision I’ve ever made was buying my Outback at Subaru of Macon. Everyone there has been courteous and accommodating. My maintenance checkups have been thorough, and my car drives as well as the day I bought it. I especially like the confidence that I have in this dealership to address any questions or issues that I might have re: my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome customer service from Ashton!

Awesome customer service from Ashton! No pressure, answered all our questions, very knowledgeable and he was more than happy to have us drive about 6 cars before I settled on a Subaru Outback, which is a wonderful driving car by the way. And we were given a great finance percentage. I would definitely recommend this dealership to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Theresa, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Always super nice clerks.

Always super nice clerks. I wasn’t tracking that you need to schedule appointments for Saturday but they still squeezed me even though they didn’t have to and was done with the maintenance under 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Clarence, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Have had a good experience each time I’ve brought my

Have had a good experience each time I’ve brought my Outback in for maintenance. Very courteous Service Desk staff and they provide detailed explanations for work performed. Convenient location off of Hwy 75 and comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Charles, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great experience!

Great experience! Everyone knowledgeable and professional. Adam Arnold, my sales agent, was patient with answering my questions and helping me find the car that meet my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

I highly recommend Subaru of Macon.

I highly recommend Subaru of Macon. Very friendly and fair and customer service is excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Shirley, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Seth helped me with the sales process and I was very

Seth helped me with the sales process and I was very happy with his guidance. They had a variety of cars to choose from and I had a Subaru from them previously so I drove 2 hours to buy from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Allen, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Had a windshield put in and the windshield was dusty and

Had a windshield put in and the windshield was dusty and dirty, some shavings in dash board. Service was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jane, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.