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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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I bought my 2024 Nissan Sentra back in august and it was

I bought my 2024 Nissan Sentra back in august and it was my first big purchase on my own. Hunter was the one who helped me find my new ride and he’s anmazing ! Highly recommend him ! Everyone I encountered was beyond helpful and nice . I can’t thank them enough for the smooth experience. I got an oil change and tire rotation on 11/21/24 and it was easy and super quick and again everyone I encountered were very kind, helpful and professional. Thank you guys for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lexi! Thank you for giving us an excellent review. I'm glad Hunter and our staff has provided such great customer service to you. Thank you for choosing Moses. We appreciate you.

OMG Wyatt Ball is the absolute BEST!

OMG Wyatt Ball is the absolute BEST!!!! I purchased my 2024 Nissan Pathfinder from him and he made it all go so smoothly, answered all my questions, and I’m a very happy customer! Thanks Wyatt!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lisa! I'm glad Wyatt did such a great job for you and provided you an excellent experience. Thank you for giving him a good review. We appreciate you.

They are always fast and efficient with very good

They are always fast and efficient with very good customer service. The amenities are also excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi! Thank you for your kind review. We appreciate you.

Aric is amazing!

Aric is amazing!!! We will definitely buy from Moses Nissan in St. Albans again! Everyone was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kristina! Thank you for giving Aric a great review. I'm glad everyone did such a good job for you. Thank you for choosing Moses. We appreciate you and look forward to seeing you again.

Went in for a quick oil change and tire rotation.

Went in for a quick oil change and tire rotation. Everyone is very nice and helpful. I left to run some errands while they worked on the car but the waiting area is very nice! Took less than an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bella! I'm glad you had a good experience with our service department. Thank you for giving us a 5-star review. We appreciate you.

Great service Scott Allen does his hardest to help you

Great service Scott Allen does his hardest to help you with getting what u want at a reasonable price thank you scott

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dana! Thank you for giving Scott such a complimentary review. We appreciate you.

I normally get my oil changed from here but I decided to

I normally get my oil changed from here but I decided to get my inspection sticker done and everything went smoothly. I set up my oil change appointment for Friday so that’s gonna be the next time I see them. Always excellent service from them guys👍🏾👍🏾

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi! Thank you for giving us an excellent review. We appreciate you.

I was grateful the service department called to remind me

I was grateful the service department called to remind me my state inspection was due. I neglected to put it on my calendar. They got me in right away. When the inspection was complete, they reviewed with me some important items that would need attention in the near future and supplied me with estimates. They take good care of me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Linda! We always try to make it as convenient and easy to do business with our dealership. I'm glad you found our reminder useful. Thank you for giving us an excellent review. We appreciate you.

Service department and team are very professional and

Service department and team are very professional and informative I highly recommend and will continue to use them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ed! Thank you for giving our service department a very complimentary review. We appreciate you.

Went for an oil change and tire rotation.

Went for an oil change and tire rotation. Excellent service and friendly staff. Nice waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carrie! Thank you for giving us a glowing review and for noticing our waiting area. We are very proud of our new facilities. Thank you for choosing Moses. We appreciate you.