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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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Aric is amazing!

Aric is amazing! He listened to my car needs and things I wanted and pointed me to the best options. Very knowledgeable and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kaila! Thank you for giving Aric such a complimentary review. We appreciate you.

Darius was very helpful and knowledgeable.

Darius was very helpful and knowledgeable. He explained all the features on all the models I looked at until I decided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mary Ann! Thank you for giving Darius an excellent review. I'm glad he provided you with such good customer service. Thank you for choosing Moses. We appreciate you.

Kim is the best, service is always done on time and they

Kim is the best, service is always done on time and they don’t recommend anything that you don’t need

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Karissa! Thank you for giving Kim a great review. We appreciate you.

Very courteous friendly and professional.

Very courteous friendly and professional. good experience. Will continue bringing my vehicle there for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tim! We expect our staff to make our customers feel at home and cared for and I'm glad you feel good about your experience at our dealership. Thank you for giving us an excellent review. We appreciate you and look forward to seeing you in the future.

Very kind and punctual.

Very kind and punctual. They were very honest and I highly recommend them for vehicle service needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ben! Thank you for giving us a very positive review and recommendation. We appreciate you.

It was a pleasure to work with Elijah and Marvin.

It was a pleasure to work with Elijah and Marvin. No pressure to buy and they answer all our questions. Would recommend Moses to everyone. Next car I buy will be there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sheldon! I'm glad you had such a good experience purchasing from us and Elijah and Marvin provided great customer service to you. Thank you for your 5-star review and recommendation. We appreciate you.

Bill Swoope was awesome help, and the other staff that

Bill Swoope was awesome help, and the other staff that helped us was very nice and was very professional. Thank you guys for a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeanette! Thank you for giving Bill and our staff an excellent review. We appreciate you.

Excellent customer service and vehicle service!

Excellent customer service and vehicle service! Wouldn’t go anywhere else for my Nissan Rouge. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi! Thank you for giving us a very complimentary review and your recommendation. We appreciate you.

Professional and prompt as always.

Professional and prompt as always. Service representative was extremely knowledgeable. Explained issue in great detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi! Thank you for your kind review. We appreciate you.

Our experience was awesome once again.

Our experience was awesome once again. We were unsure which vehicle we needed and Steve helped us out from start to finish. Our Pathfinder was priced competively from the start, and the dealership worked with us to fit it comfortable within our budget. It was a five-star experience! Will definitely go back when we need another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tommy! Thank you for your wonderful review and for being repeat customers. We appreciate you.