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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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All the appointments I've had have been on time.

All the appointments I've had have been on time. I drove up to Service door, it opened, I drove in, got out and the workers immediately took over for my vehicle inspection. It was done in 20 minutes, I paid and was on my way. I appreciate the promptness. When done, I wasn't feeling well and had trouble walking, they parked my car in the service area so I could get in it with no trouble. I really liked that. Thanks Nissan 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Doris! Being punctual for our customers is very important to us. I'm glad you have had that experience at our dealership. Thank you for giving us an excellent review. We appreciate you.

We had a great experience!

We had a great experience!! Aric the salesman was knowledgeable and great help and very personable! #askforaric

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Angie! Thank you for giving Aric a good review. We appreciate you.

Everyone was great!

Everyone was great! From the time I pulled vehicle in, everyone was very friendly and professional! Very impressed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Carl! Thank you for giving us an excellent review. It's great to hear we impressed you. Thank you for choosing Moses. We appreciate you and look forward to seeing you again.

The service was great.

The service was great. Kimberlee was very friendly and she made sure that service was done. Mr. Spurlock was very friendly and made sure that I got back to work and to get my car. Couldn’t ask for better customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Karen! Thank you for giving us such a complimentary review. I'm glad you found our customer service to be so good. Thank you for choosing Moses. We appreciate you.

Excellent customer service and care.

Excellent customer service and care. Awesome experience. Great job. Definitely a five star experience for my wife and i

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Darwin! Thank you for giving us a 5-star review. I'm glad you and your wife had such a great experience purchasing your new Nissan. Thank you for choosing Moses. We appreciate you.

From sales to service every issue I had they would

From sales to service every issue I had they would address it fast and to this day the sales man that sold me the car still talks with me every time I go in for service and offers to help if I need it. Its been a great experience all around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jonathan! Thank you for giving us an excellent, 5-star review. It's alway good to hear our staff is providing VIP service to one of our customers. Thank you for choosing Moses. We appreciate you.

Great service, very friendly.

Great service, very friendly. I have been coming to this Dealer many, many years. Satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sandy! Thank you for your kind review and for being a loyal customer. We appreciate you.

Everyone was friendly and helpful.

Everyone was friendly and helpful. Even though I drove three cars before I found the one I wanted Eric was still very patient and helpful with me. He went over everything and was so nice. The guy from the finance department answered all my questions and made that part a breeze. Afterwords Eric helped me set my car up. It was a great experience I highly recommend it!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Malinda! Thank you for giving us a fantastic review. I'm very glad you found the right vehicle and our staff did such a good job helping you. Thank you for choosing Moses. We appreciate you.

Service department staff was very efficient and friendly,

Service department staff was very efficient and friendly, showroom was clean very inviting, also the wait was shorter than expected for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Teresa! I'm glad our staff provided excellent customer service to you. Thank you for giving us a 5-star review. We appreciate you.

Always 110% satisfied with service department !

Always 110% satisfied with service department ! Attentive and prompt! Courteous and accommodating . New showroom and service department is beautiful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi! Thank you for giving our service department a glowing review. I'm glad you like our new facilities. Thank you for choosing Moses. We appreciate you.