Transwest CDJR

Couldn't have picked a better place to blow a fuel pump! Enroute to Olathe< Kansas, I pulled into Limon to get something to drink. As I came into the convenience store parking lot, I could smell diesel. Once parked, I walked around the front of my pick-up to see what was going on. Diesel was dripping freely from the passenger side of the engine. After a few calls, I contacted Transwest and asked if they would take a look at my truck. They said to bring it on in. Once the tow truck delivered my truck, Shelby, the service manager started the paperwork. He was polite, good humored and efficient. After an hour or so, Caroline in the service department informed me that the fuel pump had gone out. She presented me with repair options as well as an estimate. I was also told repairs would likely go into the next day, as the part had to come from Denver. Once I agreed to repairs, Caroline drove me to a nearby hotel where I could stay overnight while repairs were being made. Both Shelby and Caroline also recommended several nearby restaurants. The following morning, I received a call from Caroline telling me my truck was repaired and ready to go! I was surprised and elated as I hadn't expected to get back on the road until early to mid-afternoon! Caroline picked me up at the hotel and took me back to Transwest. She informed me that the technician who worked on my truck, Dan, had stayed late the previous evening to get the majority of the repairs done. Truly exceptional! After paying for the repairs and thanking the amazing crew in the service department, I was on my way to Olathe. Call it serendipitous or good karma, I could not have picked a better place to have a vehicle break down! Thank you, Shelby, Caroline and most of all, Dan! And sorry, no, my truck still is not for sale. :)

Easy to schedule oil change and tire rotate! They use quality products and provide quality service! Don’t fall for the competitions cheap oil change price… read the fine print. Go for quality! Pays off in a long run!

As always, The team of mechanics/techs and service manager, Shelby Soloman handle our vehicles with the highest level of accuracy and efficiency. Thank you!

They have always been awesome and do a very good job on repairing our vehicles

Very nice. Treated us with kindness and respect. Waited for us to get there after 5

Transwest is a super great team of people! Shelby has taken care of my husband and my two Dodge pickups for 8 years. 2500 diesel and 1500 Hemi. My ‘09 half ton had 58,000 miles when I bought it. BECAUSE of Shelby I now have 648,000. They pay attention to detail and preventative maintenance!!! Thank you Limon TransWest and Shelby Soloman. Your team of mechanics are amazing!

As always they are very helpful, knowledgeable, and committed to good customer service. Thank you.

Excellent customer care from Shelby and his staff in service. All of them care…Thank you!

I missed Tanner when I dropped the truck off and when I picked it up,,,, but the service was great

Dealership went far and above to help facilitate the warranty work needed. I'm very happy.