Reviews
Scheduled maintenance
We took our Town and Country in to get our maintenance service performed without a prior schedule. Ron Tonkins dealership has a drive in service to get quick maintenance service such as oil changes without prior appointments. So that is what we did. But the trans flush and radiator flush and oil change could not be performed while we waited that day. Since it was not convenient for us to bring the car in the next day, Ron Tonkins dealership provided us with a rental car at their expense so that we could leave our car at the dealership that day and pick it up the next day. We appreciate this kind of service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We appreciate your business!
Service, service, service
As customers we can buy a vehicle anywhere. What makes this dealership stand out is the after sale service. It is and has been very apparent that they want happy and returning customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We appreciate your business!
Keep maintenance
I took my Jeep to Tonkin Jeep service department for routine maintenance and was more than pleased with the service that I received. Pam Billings, the service writer, could not have been more helpful and accommodating. She answered my questions pleasantly and with a smile. I definitely would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We appreciate your business!
In out before projected time
Took my truck in for Service and to get some parts for some add on equipment I wanted. Tom and Byron in parts confirmed the equipment I wanted and was previously unavailable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We appreciate your business!
Bought a used car and love it!
I didn't have to haggle back and forth a bunch. A fair deal and out the door. Very smooth process and I highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review. We appreciate your business!
Got us in our truck in record time...
Quick and professional. Actually made the process fun. We recommend this dealership for purchasing a vehicle. They did not waste our time with gimmicks...or games.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We appreciate your business!
New truck
Super helpful staff! Made the process easy and painless! Fun and personable people. Got everything I needed to get into a new Ram 2019. Would go back for a new one anytime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We appreciate your business!
Jeep Cherokee
No hassle. Fair price. Great experience. Friendly staff and easy to talk to. I would definitely recommend this dealership to my friends and family. Our entire process lasted less than 3 hours
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review. We appreciate your business!
Recall service and warranty check
Working with the Service Advisors at Ron Tonkin is like playing Easy Mode in the game of vehicle maintenance. Work is quick, precise and done by the book. It's effortless and consistent. You already know what you will get... friendly, knowledgeable, and smart service . I cannot imagine going anywhere else to service my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We appreciate your business!
Great
In 2015 I had a recall done. It was a fuel pump relay switch. This week it was determined that the relay was going bad again. I asked customer service for help since it was a recall part but was told no. The service advisor and service manager at the dealership was great. They lowered cost for me and were able to take care of the problem quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. We appreciate your business!
