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Ron Tonkin Chrysler Jeep Dodge Ram Fiat

(609 reviews)
Visit Ron Tonkin Chrysler Jeep Dodge Ram Fiat
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (503) 278-4641 (503) 278-4641
Used (503) 278-4644 (503) 278-4644
Service (503) 715-3110 (503) 715-3110

Reviews

(609 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Tonkin Chrysler Jeep Dodge Ram Fiat from DealerRater.

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Scheduled maintenance

We took our Town and Country in to get our maintenance service performed without a prior schedule. Ron Tonkins dealership has a drive in service to get quick maintenance service such as oil changes without prior appointments. So that is what we did. But the trans flush and radiator flush and oil change could not be performed while we waited that day. Since it was not convenient for us to bring the car in the next day, Ron Tonkins dealership provided us with a rental car at their expense so that we could leave our car at the dealership that day and pick it up the next day. We appreciate this kind of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We appreciate your business!

Service, service, service

As customers we can buy a vehicle anywhere. What makes this dealership stand out is the after sale service. It is and has been very apparent that they want happy and returning customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We appreciate your business!

Keep maintenance

I took my Jeep to Tonkin Jeep service department for routine maintenance and was more than pleased with the service that I received. Pam Billings, the service writer, could not have been more helpful and accommodating. She answered my questions pleasantly and with a smile. I definitely would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We appreciate your business!

In out before projected time

Took my truck in for Service and to get some parts for some add on equipment I wanted. Tom and Byron in parts confirmed the equipment I wanted and was previously unavailable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the great review. We appreciate your business!

Bought a used car and love it!

I didn't have to haggle back and forth a bunch. A fair deal and out the door. Very smooth process and I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review. We appreciate your business!

Got us in our truck in record time...

Quick and professional. Actually made the process fun. We recommend this dealership for purchasing a vehicle. They did not waste our time with gimmicks...or games.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review. We appreciate your business!

New truck

Super helpful staff! Made the process easy and painless! Fun and personable people. Got everything I needed to get into a new Ram 2019. Would go back for a new one anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review. We appreciate your business!

Jeep Cherokee

No hassle. Fair price. Great experience. Friendly staff and easy to talk to. I would definitely recommend this dealership to my friends and family. Our entire process lasted less than 3 hours

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review. We appreciate your business!

Recall service and warranty check

Working with the Service Advisors at Ron Tonkin is like playing Easy Mode in the game of vehicle maintenance. Work is quick, precise and done by the book. It's effortless and consistent. You already know what you will get... friendly, knowledgeable, and smart service . I cannot imagine going anywhere else to service my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We appreciate your business!

Great

In 2015 I had a recall done. It was a fuel pump relay switch. This week it was determined that the relay was going bad again. I asked customer service for help since it was a recall part but was told no. The service advisor and service manager at the dealership was great. They lowered cost for me and were able to take care of the problem quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We appreciate your business!