Ron Tonkin Chrysler Jeep Dodge Ram Fiat

Every one was nice and helpful ! They have knowledge and are very friendly. They even help me with phone calls to insurance person and explain me words that I didn’t understand . My English is limited , so thank you !

I was looking on line for a certain truck and found the one I was looking for and the price was right. I contacted Everardo and he was great I would rate the experience a ten

This service visit is the best experience I’ve had with Ron Tonkin (most others have been terrible); I have a service contract which is why I return. Johnny and Stella were terrific, and I would work with both again. I am satisfied with the service received.

really good people help with everything specially Vadim he was always looking to what i like not what he thought i qualified for very good service

My trip here made me rethink what the car buying experience is. Dave was an amazing guy to work with and hang out with. Dave along with Zander were so patient with the hiccups and process and really did all they could to make my purchase happen. 10/10 recommend.

Had such a fantastic experience buying my truck here 5 years ago bought my wife a car here a few months later. Just traded in the truck, on my 3rd Tonkin vehicle, sales team is no pressure knowledgeable and easy to work with. Highly recommend buying here if you want a positive car buying experience. I love the new Durango check them out if you haven’t driven one lately.

I exclusively take (well, took) my Jeep that has a Mopar Lifetime Warranty to this dealer for servicing since 2015, not for their customer service or lack thereof should I say, but solely because they are the closest Jeep service to me by a long shot. The service guys/gals are notoriously aggressive, rude and dishonest about charges, making it seem like they’re doing a favor to get you into a rental each time they keep your car overnight for a simple oil change which took weeks to get the appointment, only to find out a free rental is included in your warranty all along! They sneak in charges that are fully covered by warranty, take extra long to get you in so after reporting problems prior to 36k miles they have you wait until you’re above 36k and try not to honor manufacture warranty’s. Not only that, A couple days ago they gaslighted the heck out of me, telling me I hadn’t been servicing my vehicle properly every 30k, even though I take my vehicle exclusively to them and do anything and everything they tell me I’m required to do to keep my vehicle warranty intact. So the tech tells me he’s doing me a huge favor by not reporting me to Mopar and covering the $1500 throttle replacement at 97k ish miles, and then snuck in another $300 I should be happy with right, cause they’re doing me a favor.... my friend told me they were scamming me so I politely questioned the charges and the BS 30k lies they were telling me, to no avail except to have the tech get pissed and threaten to go back to Mopar and reverse his work order and ‘get me charged the full $1500 since you don’t want to pay $300’. He goes to ask his manager permission to do this supposedly and comes back saying he doesn’t have time for this and takes $200 off. So I sent over my receipts to another Jeep dealer and sure enough... the entire thing was covered by Mopar and the dealer was scamming me out of extra money, scaring me into not questioning them and just paying the bill, lying about my Mopar coverages and requirements, and just overall agresssivE and rude scam artists. Beware! It looks like the last several service trips they’ve been sneaking in charges too. I’m currently waiting for a refund check and the manager says I should move on and let it go by since they apologized and are sending money back. Are you kidding me? How are they in business. Ask around, every other dealer in town knows the dishonest jerks over at McLoughlin Ron Tonkin Jeep, they have a bad rap in the industry. Do not let them make you think you’re wrong, their policy is the customer is always wrong and crazy, but do your research and check your receipts and warranty for refunds you’re owed from these people. And do not service your car here!

Was in on two separate occasions for warranty work within a two month period. You can never get ahold of a service person they dont answer there phones. If you get a return call when leaving a message, you might get one in a few days. Never seen a place operate a business like this before. I will never be back, I'll go to a different dealer. Even the in person was horrific.

Scott Granstrom is awesome, he was very straight forward when it came to the numbers and very honest. I got a new car I'm happy with and I couldn't ask for more. If you need a good deal on a new car go see him for yourself!

Always good service here. Love the express lane and time estimates are usually quite accurate. No extra sales push for repairs you don’t need. Trustworthy and honest.