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Ron Tonkin Chrysler Jeep Dodge Ram Fiat

(609 reviews)
Visit Ron Tonkin Chrysler Jeep Dodge Ram Fiat
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (503) 278-4641 (503) 278-4641
Used (503) 278-4644 (503) 278-4644
Service (503) 715-3110 (503) 715-3110

Reviews

(609 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Tonkin Chrysler Jeep Dodge Ram Fiat from DealerRater.

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Great customer service! And knowledgeable about

The guy who sold me my truck was very kind and knowledgeable. I’ve felt that I could trust his process. Overall great job.... They could have went down more on the truck but it’s a fair price.... I might consider buying again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wonderful to hear! Appreciate the feedback for us.

Roger Britt

Jolynne was awesome. I came in for recall work. I was a half hour early. Jolynne got me right in and out. Made me feel like a respected customer and saw to my every need. Give her a raise right now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jolynne is awesome; we're so lucky to have her. :) Thanks so much for your feedback for us. Don't hesitate to reach out if there is ever anything more we can do for you, and can't wait to welcome you back in next time.

Helpful and friendly service

I went in for a simple oil change and then ended up requesting some additional service for my 2018 Ram 2500. Jolynne was very helpful and nice, and didn’t have any problem making sure I got all of my questions answered. I gave a four on the service only because they didn’t reset my oil change interval in my truck. Not a big deal, but I prefer attention to detail. The oil change took approximately and hour with an appointment made, so I feel it was a bit long to have a mistake. Overall a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Trent! Great to hear. Thanks so much for the feedback. Appreciate you and can't wait to welcome you back in next time.

BZ’s Laramie

Came in for initial oil change and was greeted by Jolene. She was very thorough and informative. I’ll keep servicing at Ron Tonkin. Thanks for your great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Great to hear! Appreciate your business and can't wait to welcome you back in for service next time.

Recalls

Ive been meaning to take care of 3 recalls on my 2015 Ram. Called for an appointment and was told I could Use Express Service for those. Worked out Great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Great to hear, Jerry! Glad that '15 RAM is up, running + taking good care of you. Can't wait to continue serving you in the future.

Routine Oil Change

Routine oil change, rotated the tires, checked cabin filter. Brought the car in at 7:00 a.m. and it was taken immediately. Service rep and techs were all friendly and courteous. Took 20 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

So great to hear! Thanks for the feedback - Appreciate you.

Oil change

Jolynne is always great, and the cost and time for the service came in lower than expected. Was in and out in about half an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lovely to hear, Candace! Thank you for the kind words on Jolynne. Can't wait to welcome you back in the future.

Friendly salesman

I went in to buy a new car. I was coming from a lot I walked off of because the salesmen and saleswoman were terrible. Joe came out to greet us and I believe he went above what was needed to make sure we were happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wonderful to hear! That's exactly how we hope a customer will be treated. Appreciate your business and hope to keep serving you in the future.

I am beyond satisfied with my experience.

This is the second car we’ve bought from this location. I can’t say enough good things. The guys helping us were very knowledgeable about the jeeps I was looking at and went above and beyond to make sure it would be the perfect fit for our family. They had toys for the kids and snacks for the adults. All in all, it was a great experience! Thanks, everyone! I love our new cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Allison - Amazing to hear! We love that, too. Thank you so much for your loyalty and we hope to help you with many more cars to come in the future!

Loyal Customer

Outstanding Service and Customet focus. Jolyn is the best in the business. Facility is extremely excellent, clean and welcoming. Keep up the great work. Look ing forward to next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wonderful to hear, R. Appreciate the kind feedback.Looking forward to the next visit, indeed!