Reviews
I’ve been going to Tonkin Gladstone Hyundai for service
I’ve been going to Tonkin Gladstone Hyundai for service for years (shout out to Mary and Thien for always being amazing, friendly, and communicative), but I recently found myself in their sales department after finding myself in need of a new-to-me car. From start to finish, everyone was super welcoming and informative and I really felt supported throughout the entire process. Alan in sales was great at explaining everything I needed to know, and while he knew I was dreading the car-buying experience, he actually made it fun and enjoyable— an impressive feat! I really feel like this dealership prioritizes building clients for life and it shines through in their staff as well. Thank you again to everyone who helped me buy my new Tucson, she drives like a dream! :)
I’ve been going to Tonkin Gladstone Hyundai for service
I’ve been going to Tonkin Gladstone Hyundai for service for years (shout out to Mary and Thien for always being amazing, friendly, and communicative), but I recently found myself in their sales department after finding myself in need of a new-to-me car. From start to finish, everyone was super welcoming and informative and I really felt supported throughout the entire process. Alan in sales was great at explaining everything I needed to know, and while he knew I was dreading the car-buying experience, he actually made it fun and enjoyable— an impressive feat! I really feel like this dealership prioritizes building clients for life and it shines through in their staff as well. Thank you again to everyone who helped me buy my new Tucson, she drives like a dream! :)
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Whitney, thank you for your continued trust in our service department and congratulations on your new Tucson! We’ll pass your kind words along to Mary, Thien, Alan, and the rest of the team. We appreciate your business and welcome you to the Tonkin Gladstone Hyundai family! Safe travels!
Preston at the service department was great.
Preston at the service department was great. He was personable and very honest. He showed me an issue with my car and explained in detail the problem along with the solution. I didn't feel pressured to have the service done but chose to do it. He works hard to present an honest and trustworthy view of the dealership. I feel he's a real asset to Ron Tonkin Gladstone Hyundai.
Preston at the service department was great.
Preston at the service department was great. He was personable and very honest. He showed me an issue with my car and explained in detail the problem along with the solution. I didn't feel pressured to have the service done but chose to do it. He works hard to present an honest and trustworthy view of the dealership. I feel he's a real asset to Ron Tonkin Gladstone Hyundai.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Pattie, thank you for choosing Tonkin Gladstone Hyundai - Service Center and for sharing your experience with Preston! We're glad you felt comfortable and well-informed throughout the process, and we look forward to helping you again!
This is my second car I've bought from this dealership.
This is my second car I've bought from this dealership. Mustafa was very helpful, showed me a few cars. Wasn't pushy and very patient. Another stress free car buying experience. Thank you
This is my second car I've bought from this dealership.
This is my second car I've bought from this dealership. Mustafa was very helpful, showed me a few cars. Wasn't pushy and very patient. Another stress free car buying experience. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Billy, we're delighted to have earned your business again! It's great to know Mustafa provided helpful and patient service. Thank you for choosing Tonkin Gladstone Hyundai and we wish you many miles of smiles ahead!
Great quality vehicle service with equal quality customer
Great quality vehicle service with equal quality customer service. Flexible scheduling & quick work. They offered a free loaner for the afternoon, but the waiting room had good coffee & snacks. Never a bad experience while here! While waiting for our work to be finished, we asked the nicest salesman ever, Mason, for a test drive of a used car we may be interested in. That didn't work out so he treated us to a test drive of a brand new car off the delivery truck. We loved it, but we were sure it would be out of our budget. Mason and his finance team worked some magic and were able to give us some very reasonable terms that were much less than we were expecting. This is the second car we've bought from Mason at Ron Tonkin and the experience with him and the rest of the team has always been so pleasurable and stress free!
Great quality vehicle service with equal quality customer
Great quality vehicle service with equal quality customer service. Flexible scheduling & quick work. They offered a free loaner for the afternoon, but the waiting room had good coffee & snacks. Never a bad experience while here! While waiting for our work to be finished, we asked the nicest salesman ever, Mason, for a test drive of a used car we may be interested in. That didn't work out so he treated us to a test drive of a brand new car off the delivery truck. We loved it, but we were sure it would be out of our budget. Mason and his finance team worked some magic and were able to give us some very reasonable terms that were much less than we were expecting. This is the second car we've bought from Mason at Ron Tonkin and the experience with him and the rest of the team has always been so pleasurable and stress free!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Chris, we're glad to hear you had a positive experience from start to finish with our service and sales teams here at Tonkin Gladstone Hyundai. We will be sure to pass along your kind words to Mason and the rest of the team. We wish you many safe and happy miles ahead!
Great quality vehicle service with equal quality customer
Great quality vehicle service with equal quality customer service. Flexible scheduling & quick work. They offered a free loaner for the afternoon, but the waiting room had good coffee & snacks. Never a bad experience while here! While waiting for our work to be finished, we asked the nicest salesman ever, Mason, for a test drive of a used car we may be interested in. That didn't work out so he treated us to a test drive of a brand new car off the delivery truck. We loved it, but we were sure it would be out of our budget. Mason and his finance team worked some magic and were able to give us some very reasonable terms that were much less than we were expecting. This is the second car we've bought from Mason at Ron Tonkin and the experience with him and the rest of the team has always been so pleasurable and stress free!
Great quality vehicle service with equal quality customer
Great quality vehicle service with equal quality customer service. Flexible scheduling & quick work. They offered a free loaner for the afternoon, but the waiting room had good coffee & snacks. Never a bad experience while here! While waiting for our work to be finished, we asked the nicest salesman ever, Mason, for a test drive of a used car we may be interested in. That didn't work out so he treated us to a test drive of a brand new car off the delivery truck. We loved it, but we were sure it would be out of our budget. Mason and his finance team worked some magic and were able to give us some very reasonable terms that were much less than we were expecting. This is the second car we've bought from Mason at Ron Tonkin and the experience with him and the rest of the team has always been so pleasurable and stress free!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, we're glad to hear you had a positive experience from start to finish with our service and sales teams here at Tonkin Gladstone Hyundai. We will be sure to pass along your kind words to Mason and the rest of the team. We wish you many safe and happy miles ahead!
Our experience with Ian was honest, friendly, and
Our experience with Ian was honest, friendly, and professional. Not once did we feel rushed or pressured during our time with Ian and later with Mitch during the finance process. Buying a car can be stressful, but Ian made us feel heard and respected our needs and priorities. Overall, we were impressed, and we are thrilled with our purchase!
Our experience with Ian was honest, friendly, and
Our experience with Ian was honest, friendly, and professional. Not once did we feel rushed or pressured during our time with Ian and later with Mitch during the finance process. Buying a car can be stressful, but Ian made us feel heard and respected our needs and priorities. Overall, we were impressed, and we are thrilled with our purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cari, we're glad to hear you had a pressure-free and helpful experience with Ian and Mitch at Tonkin Gladstone Hyundai. Enjoy your new car and thank you for your business!
The sales rep, Alan, worked very hard to find the car
The sales rep, Alan, worked very hard to find the car that was right for us. He even stayed late to make sure we were comfortable with navigating our new car features.
The sales rep, Alan, worked very hard to find the car
The sales rep, Alan, worked very hard to find the car that was right for us. He even stayed late to make sure we were comfortable with navigating our new car features.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are so lucky to have team members like Alan at Tonkin Gladstone Hyundai. We will pass along your kudos to him. Congrats on your new car!
This is the only dealership I will ever go to.
This is the only dealership I will ever go to. John, Thien & Mary are THE BEST. Really the best customer service around.
This is the only dealership I will ever go to.
This is the only dealership I will ever go to. John, Thien & Mary are THE BEST. Really the best customer service around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kim, hearing your feedback is music to our ears! We’ll share your comments with this John, Thien, and Mary. All of us at Gladstone Hyundai genuinely appreciate your business and look forward to your next visit!
I was greeted by everyone I encountered.
I was greeted by everyone I encountered. Polite, friendly, and very helpful. I am a reoccurring customer with a smile.
I was greeted by everyone I encountered.
I was greeted by everyone I encountered. Polite, friendly, and very helpful. I am a reoccurring customer with a smile.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and for being a valued customer here at Tonkin Gladstone Hyundai. We look forward to serving you again!
Service with Thien, Mary, and Preston was fast and
Service with Thien, Mary, and Preston was fast and friendly. They always greet me warmly with my name.
Service with Thien, Mary, and Preston was fast and
Service with Thien, Mary, and Preston was fast and friendly. They always greet me warmly with my name.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim, we're glad to hear Thien, Mary, and Preston were so welcoming and efficient! Thanks for choosing Tonkin Gladstone Hyundai and for sharing your support. See you next time!