Tonkin Gladstone Hyundai

Great quality vehicle service with equal quality customer service. Flexible scheduling & quick work. They offered a free loaner for the afternoon, but the waiting room had good coffee & snacks. Never a bad experience while here! While waiting for our work to be finished, we asked the nicest salesman ever, Mason, for a test drive of a used car we may be interested in. That didn't work out so he treated us to a test drive of a brand new car off the delivery truck. We loved it, but we were sure it would be out of our budget. Mason and his finance team worked some magic and were able to give us some very reasonable terms that were much less than we were expecting. This is the second car we've bought from Mason at Ron Tonkin and the experience with him and the rest of the team has always been so pleasurable and stress free!

Great quality vehicle service with equal quality customer service. Flexible scheduling & quick work. They offered a free loaner for the afternoon, but the waiting room had good coffee & snacks. Never a bad experience while here! While waiting for our work to be finished, we asked the nicest salesman ever, Mason, for a test drive of a used car we may be interested in. That didn't work out so he treated us to a test drive of a brand new car off the delivery truck. We loved it, but we were sure it would be out of our budget. Mason and his finance team worked some magic and were able to give us some very reasonable terms that were much less than we were expecting. This is the second car we've bought from Mason at Ron Tonkin and the experience with him and the rest of the team has always been so pleasurable and stress free!

Our experience with Ian was honest, friendly, and professional. Not once did we feel rushed or pressured during our time with Ian and later with Mitch during the finance process. Buying a car can be stressful, but Ian made us feel heard and respected our needs and priorities. Overall, we were impressed, and we are thrilled with our purchase!

The sales rep, Alan, worked very hard to find the car that was right for us. He even stayed late to make sure we were comfortable with navigating our new car features.

This is the only dealership I will ever go to. John, Thien & Mary are THE BEST. Really the best customer service around.

I was greeted by everyone I encountered. Polite, friendly, and very helpful. I am a reoccurring customer with a smile.

Service with Thien, Mary, and Preston was fast and friendly. They always greet me warmly with my name.

Jake was extremely helpful with me making my decision on my purchase of my Silverado he went above and beyond to make my purchase and the price exactly what I wanted I'm very pleased with all of the staff I will be making my purchases right there from now on great job!! For sure

Mary my service advisor is Top notch. She is professional, knowledgeable and very kind. This is a very rare type of customer service from a car dealership service department. I was very impressed from the moment I spoke to her on the phone and felt taken care of personally by her each and every time we needed to go over anything. My 2017 Hyundai Tucson sport at 95,000 MI experience the oil consumption issue and burned up my engine. I contacted Mary and found out my VIN didn't qualify for the warranty but she said bring it in,We can see what we can do to get it covered under the powertrain warranty. I dropped my vehicle off and she went right to work contacting Hyundai corporate and getting information from me to assist in the process. After about 1 month I was approved for a warranty engine replacement. From what I know and researched, this is a rare occurrence for my situation. I am truly lucky and grateful that my engine was replaced. Again, Mary worked hard and kept me in the loop the whole time and assisted as much as she could and a successful outcome was achieved. I hope others who are facing this disaster issue with Hyundai will have a successful outcome. It was good to be able to work with Mary at this stealership where I originally bought the car and they took care of my issue.

Mustafa was very helpful and great to work with. He took care of is. I would recommend him, and would not hesitate to to work withh again