Reviews
Cardinaleway Acura is the only dealership I go to for all my car needs. They have the best prices, the best customer service and I have never had an issue with them. Any questions I had were answered. Whenever I had to have service done they have sent videos showing recommendations and why. The parts department is knowledgeable and friendly. I don’t feel they’re rushing me out the door. They make sure I get what I came in for. Sales department is great. The only dealership that I haven’t felt bombarded the moment I drive on to the lot. They greet me as I walk in but they don’t stalk me like I’ve had in previous dealerships trying to get the sale. They’ve always pointed me in the right direction and answered any questions I throw at them.
Cardinaleway Acura is the only dealership I go to for all my car needs. They have the best prices, the best customer service and I have never had an issue with them. Any questions I had were answered. Whenever I had to have service done they have sent videos showing recommendations and why. The parts department is knowledgeable and friendly. I don’t feel they’re rushing me out the door. They make sure I get what I came in for. Sales department is great. The only dealership that I haven’t felt bombarded the moment I drive on to the lot. They greet me as I walk in but they don’t stalk me like I’ve had in previous dealerships trying to get the sale. They’ve always pointed me in the right direction and answered any questions I throw at them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your detailed feedback. We're glad our team at CardinaleWay Acura meets your expectations across sales and service. Your trust means a lot to us.
I was helped by Freddy. Scheduling went smoothly and Freddy was able to answer specific to the service I could expect prior to the appointment. The service was conducted in a timely manner and Freddy kept me appraised of status. I particularly liked the realtime video feedback I received during the evolution.
I was helped by Freddy. Scheduling went smoothly and Freddy was able to answer specific to the service I could expect prior to the appointment. The service was conducted in a timely manner and Freddy kept me appraised of status. I particularly liked the realtime video feedback I received during the evolution.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Johnny at Acura gave us an amazing experience from start to finish. He was professional, honest, and worked hard to get us a really great price without any pressure or hassle. He took the time to answer all our questions, explained everything clearly, and made the whole process smooth and stress-free. You can tell he truly cares about his customers and wants to make sure they leave happy. We really appreciated his patience, transparency, and excellent customer service. If you’re looking for someone trustworthy and easy to work with at Acura, definitely ask for Johnny. Highly recommend!
Johnny at Acura gave us an amazing experience from start to finish. He was professional, honest, and worked hard to get us a really great price without any pressure or hassle. He took the time to answer all our questions, explained everything clearly, and made the whole process smooth and stress-free. You can tell he truly cares about his customers and wants to make sure they leave happy. We really appreciated his patience, transparency, and excellent customer service. If you’re looking for someone trustworthy and easy to work with at Acura, definitely ask for Johnny. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mitch is been my service writer for years all ways been very helpful and professional if you need professional services go see him
Mitch is been my service writer for years all ways been very helpful and professional if you need professional services go see him
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had the pleasure of being help by Ryan who got me out of a nightmare of a car. Justin also assisted with the deal and the big dog, Andrew who is management squashed every stressful situation go completely smooth
I had the pleasure of being help by Ryan who got me out of a nightmare of a car. Justin also assisted with the deal and the big dog, Andrew who is management squashed every stressful situation go completely smooth
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Best thing about this dealership is the service, Mitch is very professional and very informative.
Best thing about this dealership is the service, Mitch is very professional and very informative.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Went for service, oil and brakes. Mitch was very helpful, knowledgeable and didn't try to sell anything not needed. The video of the inital assessment was especially nice.
Went for service, oil and brakes. Mitch was very helpful, knowledgeable and didn't try to sell anything not needed. The video of the inital assessment was especially nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mitch is a true professional! I’ve known him for many years, and he has always been outstanding in attending to my service needs. He’s pleasant, courteous and explains my service options and requirements thoroughly! CardinaleWay Acura is a top notch dealership, with first class employees!
Mitch is a true professional! I’ve known him for many years, and he has always been outstanding in attending to my service needs. He’s pleasant, courteous and explains my service options and requirements thoroughly! CardinaleWay Acura is a top notch dealership, with first class employees!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The sales manager Tyler is a pro with a great team. The service department with Brad, Freddie, Devin and Mitch are excellent.
The sales manager Tyler is a pro with a great team. The service department with Brad, Freddie, Devin and Mitch are excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great job team
Courteous and very helpful staff…Nice place with lots of choices of complimentary drinks. Most of all efficient, quick service!
Courteous and very helpful staff…Nice place with lots of choices of complimentary drinks. Most of all efficient, quick service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair