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CardinaleWay Acura

(579 reviews)
Visit CardinaleWay Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 state dealer award
View 12 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (888) 399-8630 (888) 399-8630
Used (877) 215-5766 (877) 215-5766
Service (888) 818-1092 (888) 818-1092

Inventory

See all 133 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2024.
We believe that it's one thing to sell a car but it's something else entirely to build a positive business relationship with our customers. Our focus is on the later. We are dedicated to delivering exceptional personalized customer service whether it's your first time visiting us or your hundredth time. With that said we believe the key is in the details. It's the little things such as a friendly "hello" and something as simple as a timely call back that all add up. There are significant overlapping values that make up the foundation of what we do and believe in at CardinaleWay Acura.
We Develop Outstanding Relationships Where Everybody Wins.

Service center

Phone number (888) 818-1092

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CardinaleWay Acura from DealerRater.

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Best dealership ever! They really work with you. Service is Phenomenal from buying the car, to Finance, to Service Center. I will never buy another car from any other dealership! I recommend everyone looking to go to Cardinale Acura!! I’m so proud to be driving my RDX.

Best dealership ever! They really work with you. Service is Phenomenal from buying the car, to Finance, to Service Center. I will never buy another car from any other dealership! I recommend everyone looking to go to Cardinale Acura!! I’m so proud to be driving my RDX.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending CardinaleWay Acura. We appreciate your loyalty and are glad you had a positive experience with our team. Enjoy your RDX.

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Mitch does great job! We trust him to keep our car worry free and on the road.

Mitch does great job! We trust him to keep our car worry free and on the road.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our team at CardinaleWay Acura with your car's care. We appreciate your feedback.

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Acura Lease Purchase Review I want to take a moment to recognize Anna and Johnee for the exceptional level of professionalism and customer service they provided throughout my recent Acura lease purchase. From the initial interaction through the completion of the transaction, both Anna and Johnee demonstrated outstanding product knowledge, professionalism, communication, and attention to detail. They made the entire process efficient, transparent, and comfortable while ensuring that all of my questions and concerns were addressed. What stood out most was their genuine commitment to customer satisfaction. They represented Acura extremely well and created an experience that reflects positively on the dealership and the Acura brand. Employees who consistently demonstrate this level of dedication and professionalism are invaluable to an organization. I strongly recommend that management recognize Anna and Johnee for their outstanding performance and consider them for any available raises, incentives, awards, or advancement opportunities. Their efforts absolutely deserve to be acknowledged. Thank you, Anna and Johnee, for making my lease purchase an excellent experience. Five-star service from beginning to end. Also very many kudos to their sales manager, but I totally forgot his name however he was awesome. Got me the color and vehicle. I wanted it for the price I asked for.- Juan Salas

Acura Lease Purchase Review I want to take a moment to recognize Anna and Johnee for the exceptional level of professionalism and customer service they provided throughout my recent Acura lease purchase. From the initial interaction through the completion of the transaction, both Anna and Johnee demonstrated outstanding product knowledge, professionalism, communication, and attention to detail. They made the entire process efficient, transparent, and comfortable while ensuring that all of my questions and concerns were addressed. What stood out most was their genuine commitment to customer satisfaction. They represented Acura extremely well and created an experience that reflects positively on the dealership and the Acura brand. Employees who consistently demonstrate this level of dedication and professionalism are invaluable to an organization. I strongly recommend that management recognize Anna and Johnee for their outstanding performance and consider them for any available raises, incentives, awards, or advancement opportunities. Their efforts absolutely deserve to be acknowledged. Thank you, Anna and Johnee, for making my lease purchase an excellent experience. Five-star service from beginning to end. Also very many kudos to their sales manager, but I totally forgot his name however he was awesome. Got me the color and vehicle. I wanted it for the price I asked for.- Juan Salas

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team at CardinaleWay Acura. We appreciate your detailed feedback and recommendation. Your kind words about the lease purchase process are valued.

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I was very happy with my new MDX Acura Lease. But I wasn’t very happy with how I got to my final deal. Someone from management promised me a certain deal and then when I came in the next day to sign the deal it had been modified and changed. He acted as if I made up the numbers when really he had texted me the exact numbers I was asking for. I quickly realized what was going on and just kept my mouth shut and signed bc it was still pretty good of an offer. Just wasn’t what was promised. I hope they don’t make this mistake again with another client. Thanks, John M

I was very happy with my new MDX Acura Lease. But I wasn’t very happy with how I got to my final deal. Someone from management promised me a certain deal and then when I came in the next day to sign the deal it had been modified and changed. He acted as if I made up the numbers when really he had texted me the exact numbers I was asking for. I quickly realized what was going on and just kept my mouth shut and signed bc it was still pretty good of an offer. Just wasn’t what was promised. I hope they don’t make this mistake again with another client. Thanks, John M

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, We appreciate your feedback. We are glad to know that you were happy with your vehicle, but we would like to discuss your interaction with our team. Please contact me at your earliest convenience. Tyler Parry General Manager [email protected] (702) 835-7711

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Mitch is excellent, I can trust him and feel safe with him over seeing the results of my MDX

Mitch is excellent, I can trust him and feel safe with him over seeing the results of my MDX

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your trust in our team and your feedback about your MDX experience at CardinaleWay Acura.

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courteous, helpful staff. straightforward and friendly with customers. nice to have business with….sure be coming back.

courteous, helpful staff. straightforward and friendly with customers. nice to have business with….sure be coming back.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our courteous and helpful staff. We appreciate your business and look forward to serving you again at CardinaleWay Acura.

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Mitch is the best. Honest and takes care and prioritizes the needs of my car. Been seeing Mitch for years if there is issue with the car. I’m so proud of Mitch and will recommend to everyone. CardinaleWay Acura should be proud for having an excellent member of the team.

Mitch is the best. Honest and takes care and prioritizes the needs of my car. Been seeing Mitch for years if there is issue with the car. I’m so proud of Mitch and will recommend to everyone. CardinaleWay Acura should be proud for having an excellent member of the team.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing the care you receive. We appreciate your recommendation and your loyalty to CardinaleWay Acura.

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Cardinaleway Acura is the only dealership I go to for all my car needs. They have the best prices, the best customer service and I have never had an issue with them. Any questions I had were answered. Whenever I had to have service done they have sent videos showing recommendations and why. The parts department is knowledgeable and friendly. I don’t feel they’re rushing me out the door. They make sure I get what I came in for. Sales department is great. The only dealership that I haven’t felt bombarded the moment I drive on to the lot. They greet me as I walk in but they don’t stalk me like I’ve had in previous dealerships trying to get the sale. They’ve always pointed me in the right direction and answered any questions I throw at them.

Cardinaleway Acura is the only dealership I go to for all my car needs. They have the best prices, the best customer service and I have never had an issue with them. Any questions I had were answered. Whenever I had to have service done they have sent videos showing recommendations and why. The parts department is knowledgeable and friendly. I don’t feel they’re rushing me out the door. They make sure I get what I came in for. Sales department is great. The only dealership that I haven’t felt bombarded the moment I drive on to the lot. They greet me as I walk in but they don’t stalk me like I’ve had in previous dealerships trying to get the sale. They’ve always pointed me in the right direction and answered any questions I throw at them.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your detailed feedback. We're glad our team at CardinaleWay Acura meets your expectations across sales and service. Your trust means a lot to us.

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I was helped by Freddy. Scheduling went smoothly and Freddy was able to answer specific to the service I could expect prior to the appointment. The service was conducted in a timely manner and Freddy kept me appraised of status. I particularly liked the realtime video feedback I received during the evolution.

I was helped by Freddy. Scheduling went smoothly and Freddy was able to answer specific to the service I could expect prior to the appointment. The service was conducted in a timely manner and Freddy kept me appraised of status. I particularly liked the realtime video feedback I received during the evolution.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Johnny at Acura gave us an amazing experience from start to finish. He was professional, honest, and worked hard to get us a really great price without any pressure or hassle. He took the time to answer all our questions, explained everything clearly, and made the whole process smooth and stress-free. You can tell he truly cares about his customers and wants to make sure they leave happy. We really appreciated his patience, transparency, and excellent customer service. If you’re looking for someone trustworthy and easy to work with at Acura, definitely ask for Johnny. Highly recommend!

Johnny at Acura gave us an amazing experience from start to finish. He was professional, honest, and worked hard to get us a really great price without any pressure or hassle. He took the time to answer all our questions, explained everything clearly, and made the whole process smooth and stress-free. You can tell he truly cares about his customers and wants to make sure they leave happy. We really appreciated his patience, transparency, and excellent customer service. If you’re looking for someone trustworthy and easy to work with at Acura, definitely ask for Johnny. Highly recommend!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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