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McGrath Volkswagen of Marion

(75 reviews)
Visit McGrath Volkswagen of Marion
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
2015 state dealer award
View 2 awards
2015 state dealer award
2015 consumer dealer award
New (866) 958-4282 (866) 958-4282
Used (866) 728-6789 (866) 728-6789
Service (866) 729-2804 (866) 729-2804

Reviews

(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Volkswagen of Marion from DealerRater.

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Very helpful and understanding of my situation.

Very helpful and understanding of my situation. Helped me find what I was looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Loved the guys at VW!

Loved the guys at VW! Answered every question I had (which was a lot) and got me into a brand new ID.4 with an amazing payment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellence, friendly, good services, knowledgeable

Excellence, friendly, good services, knowledgeable technicians. I have been ding business with this dealership for over 15 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing!

Amazing!!!!! Abby is the BEST! She has sold me my last three cars. She makes it seamless and my car is delivered so I don’t have to step foot on the car lot! Something I appreciate. She always gives everyone else credit when sue is the person behind the scenes driving the process and making it seamless. Thank you to Jordan in sales as well who is equally as amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly annual service completed on time and with no

Friendly annual service completed on time and with no surprises. Been going to McGrath VW for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My air bag was installed quickly and it is great now.

My air bag was installed quickly and it is great now. The guys were helpful and the coffee hot and smooth. I bought my VW there a few years ago and it is still ship shape. I highly recommend McGrath. Thanks for asking. Kitty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The worst buying experience ever.

The worst buying experience ever. My daughter bought her first here and it has been a nightmare with one mistake after another on the paperwork. From putting the wrong year on the loan papers to ignoring the bank email for two weeks when there was a problem. Loan was finally finalized two days after loan due date. Thanks for the nightmare and we will not be back and will be sure to tell others to avoid all your dealers. Worst experience ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The team was thorough and worked swiftly.

The team was thorough and worked swiftly. They were attentive to our concerns and the car was delivered as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the feedback and the business Chuck!

Getting parts is so easy, thanks to David I got my parts

Getting parts is so easy, thanks to David I got my parts quick and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have purchased two vehicles from McGrath VW and had

We have purchased two vehicles from McGrath VW and had them do all our service work. Everyone at McGrath VW is awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.