Reviews
I had my 2020 F-150 4x4 in for a oil change and tire
I had my 2020 F-150 4x4 in for a oil change and tire rotation .They got me in and out on time while a waited .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently bought a vehicle from Roanoke Ford.
I recently bought a vehicle from Roanoke Ford. Jakob Zahn was the sales person that assisted me. He was AWESOME! He was very supportive and helpful. Not pushy at all! Sam was the finance manager and he was great as well. He got me an amazing deal on my 2021 Dodge Durango!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service was done in a professional manner.
Service was done in a professional manner. Extra notice of any needs are reported to you in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Britt was always very helpful to any of my needs
Britt was helpful too! He helped on the little things I was not aware of !!
Just wanted to shout out Victor in the service
Just wanted to shout out Victor in the service department! He’s been such a great help; getting my truck in quickly and when convenient for me, he’s very patient and answers every question, he’s diligent in finding out answers if he doesn’t know, all around he’s been awesome to deal with! Thank you Roanoke Ford! 🙏🏽
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent salesmanship with Amanda.
Excellent salesmanship with Amanda. Easy process to buy our vehicle. Would definitely recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful and willing to work to get you into the
Very helpful and willing to work to get you into the vehicle you want! Great job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The first 24 hours was rough but has calmed down since.
The first 24 hours was rough but has calmed down since. Blah blah blah blah
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Christine made buying the car easy!
Christine made buying the car easy! Willing to work with us on all aspects. Was actually a fun experience with everyone there. Will definitely send others there and will go there first to purchase our next vehicle. Took our Escape home the same day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
While or sales rep was good(Ellie), the rest of the
While or sales rep was good(Ellie), the rest of the dealership had that typical used car dealership vibe. Upon returning from my test drive, I was flocked on all sides by people asking me "if we can make a deal". I kindly told them well in advance that I wasn't buying on this particular day as I was merely test driving for my wife. We ended up coming back a week later and did end up buying the truck. That process was fairly ok, but we were both insanely turned off by the receptionist and another gentleman taking about politics and the fact that the R&I guy spelled our names wrong so we had to come back and re-do paperwork. We also found the SUV we traded in listed on their site for $4,300 more than they gave us. Needless to say, we probably won't be back.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
This Dealership has excellent service.
This Dealership has excellent service. The people here are friendly, inviting and helpful. The finance office helped me find the best car loan with little interest and lowest monthly payments. I recommend Roanoke Ford to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
