Reviews
Shantai spent over an hour with me going over all of my
Shantai spent over an hour with me going over all of my questions on my new Subaru settings and functions. She answered all of my questions and issues. But also she showed me some important functions that I was not aware of that make the driving experience much better, especially the voice command and hands-free experience. Thank You very much!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman and the financial officer were friendly and
The salesman and the financial officer were friendly and efficient. Both were excellent and well versed with their information.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
PATLAINE31, Congratulations on your new car from Five Star Subaru. We welcome your technical or maintenance questions at 817-438-1700. Let us know how we can help you enjoy your Subaru! Thank you for your business and endorsement. Sincerely, David Cheney, General Sales Manager
Everything was great in a multitude of ways.
Everything was great in a multitude of ways. Yes it was. Oh yes it was.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
JMERINO, Thank you for endorsing your Five Star Subaru sales team! Darryl, Steve, or I can be reached at 817-438-1700. Let us know if you would like to revisit any of the features on your Subaru. Best regards, David Cheney, General Sales Manager
Subaru of Grapevine is extremely competent, trustworthy,
Subaru of Grapevine is extremely competent, trustworthy, and customer oriented. We will be customers for life!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Caroljbird, Thank you for acknowledging our efforts at Five Star Subaru! We are so happy to be your auto center. Between visits, Jose and our techs can be reached at 817-438-1700. Let us know when you need our advice. Safe travels and thanks again, Jakob Ritter, Service Director
Salesman James met us out on the lot and moved us through
Salesman James met us out on the lot and moved us through the sales process very professionally and fast as possible. This is the second friend I have brought to this dealership to buy a vehicle. Best dealership in town. Friendly and can get a good deal done!!! Roger knox
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations, Roger, on your purchase at Five Star Subaru. James is focused on your complete satisfaction. Don't hesitate to call 817-438-1700 should you have questions about your Jeep. Enjoy your drive. Thank you, David Cheney, General Sales Manager
I always enjoy any experience I have with Five Star in
I always enjoy any experience I have with Five Star in Grapevine. This is the 4th vehicle I've purchased from them. EB was a pleasure to work with, friendly and knowledgeable. Doug is the best sales manager I've worked with in all the years I've bought cars. He's direct, honest, understanding, and genuine. He's also funny, which I appreciate. This is also the 2nd time I've had Brandon in financing. He's the fastest I've worked with. He's organized and efficient. Took 20 minutes with him. I can't recommend Five Start enough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Coreypellet, We are so grateful for your commitment to Five Star Subaru. Thank you for your many purchases! Whenever you need vehicle advice, we hope you continue to reach out to 817-438-1700. It is important that we share our knowledge with valued customers like you! Thanks again, David Cheney, General Sales Manager
Everyone was very professional, nice and helpful.
Everyone was very professional, nice and helpful. This is my new dealership from now on. Everyone involved was vested in our experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, Mr. Bock, on your new car from Five Star Subaru! We are excited to welcome you to our dealership family. Call us any time at 817-438-1700. We are here to help you with all of your automotive concerns. Enjoy your ride! Best regards, David Cheney, General Sales Manager
I took my car in for an oil change and tire rotation.
I took my car in for an oil change and tire rotation. My service consultant was a young man named Jason. He was a gentleman and very professional. I also stopped by the parts department and was treated very well. It’s all about corporate culture and this dealership appears to have strong leadership that understands the importance of a strong corporate culture. Thank you. Gerard Mills
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr. Mills, Thank you so much for recognizing Jason, David, and our efforts at Five Star Subaru. Whether you need additional services or parts, we look forward to sharing our expertise. Please stay in touch at 817-438-1700. We are here for you! Take care, Jakob Ritter, Service Director
We had a great experience at five star Subaru.
We had a great experience at five star Subaru. We got a new 2025 Subaru Forester premium at a really good price. The car was explained to us. Shopping online was great and dealing with David was the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, LJKOSTROUN, on your new 2025 Forester! David and your Five Star Subaru sales team want to make certain you fully enjoy your car. Stop by or give us a call at 817-438-1700. We are happy to reintroduce the features on your Subaru to ensure the best driving experience. Thank you, David Cheney, General Sales Manager
Very impressed with service and everyone we encountered.
Very impressed with service and everyone we encountered. Matt was very professional and efficient. While we waited we were joined by a lovely young lady who showed us some used Foresters. Very pleased!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kbrunet420, Thank you for choosing Five Star Subaru for your vehicle care. Matthew is focused on customer care and satisfaction. Between visits, please reach out to 817-438-1700 when you need advice. We look forward to serving you again. Take care, Jakob Ritter, Service Director