Honolulu Ford

Cashier people very rude and unprofessional! This treatment happened on both of my trips to this ford dealership! First time I had an oil change and the second was a safety check inspection. I won’t be going back to Honolulu ford ever again! I will drive to Cutter Ford in Aiea!!

Great customer service and a very friendly staff. Angel was great and got us into the car that we were looking for. I would definitely go back.

It was my first time buying a car and I felt very comfortable because the customer service was great and they really helped get me into the perfect car

Have been a loyal customer for plus thirty years. Honolulu Ford and its employees have always been good to me. Last visit Chad was very professional and kept me informed as to the mechanical issue.

Chad was awesome. If I had any questions I would text him and his response was quick. The only thing is my SUV didn’t get checked to see what was wrong with it until 3 days after I brought it in, so my SUV took about 2 weeks to get fixed. But when we got our SUV back the AC was not working properly it would be cold then it gets warm blowing warm air. It’s shuts off and on when in use. The AC was working fine before we took it to get serviced.

I got the car I wanted at a good price. The sales people were very pleasant and helpful. I am very happy with the experience.

I scheduled our vehicle for a two day appoitment because that is what I was instructed to do at my last service appointment. The vehicle was at the Service Center for four days and they didn't work on the problem I brought the vehicle in for. I had to pick it up to use on the weekend. Now I have to schedule another two day appointment and bring it back again.

Incredible experience with knowledgeable and professional service members. I didn’t have to wait long for the service to finish and the service members where more than able to address all of my questions.

Had a recall on my FORD Edge and contacted Chad who took care of everything! Kept me informed of the parts and with a little effort to confirm a schedule, and he got it done! Thanks Chad for always exceeding my expectations!

The work performed for my vehicles recall and the prescribed service was outstanding. I got my truck back sooner than I expected. Tim was very helpful and accommodating.