Honolulu Ford

I showed up for my appointment on time, the dealership was ready, discussed my needs and options and were able to provide service while I waited.

The Best svc I ever had , ownning my first Ford. My svc Manger Chad Getz very professional and took he’s time answering any questions I had to ask.

Hands down the best dealership ever! Dropped my car off and their shuttle service was done and they paid for my uber from town to Ford to pick up my. They treat you AMAZING! Perfect customer service! Stay amazing Honolulu Ford!!! Kyle is the best advisor!!

My ABS brake module went bad. I took it to Hon Ford to have it replaced. Service writer Chad Getz was great. He was very helpful and took cared off me. He got the mechanic to fix it by the end of the day. Great service!

My only complaint is that it took them 45 minutes to decide that the shuttle would not be timely and call an uber for me. Otherwise, great.

Had a minor issue with getting saftey and recon paperwork straight and Josh, a sales manager, quickly contacted me and fixed the problem. Miles in finance was also great to work with through the entire process.

I recently took my 2016 Ford Edge in for routine service and a mandatory safety inspection at Honolulu Ford. I met with my Service Advisor Chad who assured me that my car is in good hands and to go and help myself to some coffee while I wait in their customer lounge. I have always enjoyed the service and the free coffee every time I bring my car in for maintenance. My Service Advisor Chad is always on top of things and always explains what was done on my car or if there are any recommendations that may need my attention. So far, all is well and I am extremely happy with the service department and it’s personnel. Job done right! Mahalo Honolulu Ford for all that you do for me and all your other customers. Till my next service appointment. Mr George K Wright III

The honolulu ford is good. From the manager down to service department. When i do my service their very accomodating. The quality of work is good..

So far I cannot comment since it has been less than a week since my service appointment. My problem started soon after I purchased my 2017 Escape which I had serviced in January of this year. There was no charge for either of my service appointments, however I lost the used of my vehicle for two days in order to have my problem rectified. Hopefully my problem has been resolved this time since it is a pain in the butt to lose use of my auto.

i have purchased multiple trucks from Honolulu Ford. Always great to do business with. i will definitely return to Honolulu Ford for future purchases. Ben is always straight forward and easy to work with.