Reviews
Excellent service
I highly recommend Honolulu Ford ! Manager Lisa Joslin , sales Jason Garcia and finance manager Miles Suguitan are super nice and helpful. I will shop here again. 👍👍👍👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ron Nicholas
Service Advisor, Kyle Piercey is exceptional as well as driver Mario (LNU). Both were polite and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2007Ford 500. Hundredr
Ford has been outstanding in servicing my car. I have been bringing my car there for service ever since I bought my car there in 2007. I want to give my commendation to my service.guy when I brought my car in for service this week.his name is Chad Getz.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New truck purchase
Great team, exceptional service from Richard Teruya and great follow up with Ryan Medeiros. Kudos to Honolulu Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buting experience
We were looking for a f150 with a lower gear ratio for towing. There were not any on the lot. Rhett suggested we build one & order it. It took a lot longer than expected but, we are very happy with our new truck. He also spent some extra time wirh us to explain some of the features & connect our phones to the blue tooth. We will definitely refer our friends and family. We didn't have to haggle over the price. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyle is the best rep we've worked with at Ford!
After a year in Honolulu with lack luster service at Ford, an unexpected Saturday morning steering issue put me at Kyle's service desk. He was super professional, had great follow through and excellent "bedside" manner when dealing with a sick Ford Edge and it's owner. The repairs were made, the car was serviced, a recall issues was finally correct and he went the extra mile by having the detail guys address a very recent spill in the backseat. (I was on my way to get the car detailed when the steering wheel went wacky and the thought of the stain sitting in the sun for a week plus while the service happened was worrisome, Kyle to the rescue!) It's people like Kyle who truly uphold the reputation of a company like Ford. If only all reps could be as thorough and professional as he is. Thank you for the opportunity to pass along a genuine compliment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chad and Service
Chad was extremely helpful in having my tire problem solved, and the service department very efficient in fixing it. It was taken care of in a very timely way! Thanks to all for your efficiency!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vehicle Maintenance Repair Section
Just like to say Thank you Kyle for the great service and getting our cars back to us in a timely manner. Mahalo Honolulu Ford for the great service your dealership provide. Joe
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edy Chang
She pretty much explained to me what I needed to know about trading my car in the right way... Helpful and friendly... sure gonna go back looking for her anytime soon... MAHALO and ALOHA Honolulu Fords own Edy Chang
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Friendly!
Theresa went above and beyond to get my Ranger's recall taken care of. The staff was friendly and professional. The only negative comment I have is that the service dept. doesn't offer a courtesy car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
