Reviews
Appointment for safety inspection
8am appointment. Finished 10:30am. A bit long for a safety inspection. Also, left personal call-back number but called wife instead. Why ask for my number if you're not calling me?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service and repair
My service representative took could care of me and my car. He managed costs while assuring I received the services I needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
In Need of a Fix on Saturday!!??
I am a very busy Honolulu retail Florist and this is a very busy time of year. So when the Oil pressure indicator light comes on preparing for our first delivery run of the day you know that spells bad news! After checking oil level, my only option was call Hon Ford to get it checked out. I texted my advisor, Kyle, and his response was immediate and positive. Took the vehicle in, received a timely diagnostic from Kyle with the parts available, so repair was completed by 1:00 PM. I was a still able to meet afternoon delivery deadlines. Thanks, Kyle for expediting that repair!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
shopping for a new F150
Exceptional customer service by Commercial Account Manager Art Tsukamoto from first contact to closing of the sale. All information bases were covered in no time flat. Good truck, good company to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BenCabalo: Greatest Ford Salesman Of All Time! The GOAT!
Ben Cabalo just sold me a 2017 Ford Taurus SHO. It is probably the 20th Ford vehicle he has sold me since 1993, and all of them from HonFord. He dresses for success, he makes people feel at ease, he smiles a lot, he knows his Ford product, and most of all he stuck with HonFord for over 40years. The deal I got on the Taurus SHO is the best ever. I leased the car for 2 years and I am completely satisfied with the deal: mahalo HonFord and Ben Cabalo for the deal! Not only I love Ford vehicles, but Ben has always made my purchasing experiences at HonFord very relaxing. What else can you ask for when you buy a car? Have you driven a Ford.........lately? Make sure you you purchase one from Ben Cabalo and then .......Drive one! Ben should be inducted in the Ford Sales Hall of Fame!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honolulu Ford's Best Salesman
Ben has been my salesman that I have dealt with for over 20 years. I have purchased a total of 4 vehicles from him over the years. He has always been very knowledgeable, efficient, and courteous. I have always referred him to all my friends, family and customers when they are looking for cars. Everyone has nothing but praise for him. Wouldn't think of buying from anyone else!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tiffany Service Tech
Came into the dealership for upgrades and it wasn’t easy upgrades and between Tiffany and Auto Tech team they did a wonderful job getting my car in and out in a timely manner. They even picked me up at my home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
My service advisor, Tiffany, was outstanding! Always ensures my concerns are taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recent 2017 Ford Escape purchase
Sal was well prepared and did a wonderful job as always
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly, efficient and excellent
Friendly, efficient and excellent. They went out of their way to get me the deal that I wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
