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Classic Chrysler Dodge Jeep Ram Fiat

(1,328 reviews)
Visit Classic Chrysler Dodge Jeep Ram Fiat
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
New (682) 978-5251 (682) 978-5251
Used (682) 622-8293 (682) 622-8293

Reviews

(1,328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chrysler Dodge Jeep Ram Fiat from DealerRater.

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Great experience and no additional fees/charges.

Great experience and no additional fees/charges. Smooth transaction and will be coming back for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Classic Chrysler Dodge Jeep Ram Fiat of Arlington. It's great to hear that you had such a positive experience!

Will not return to this dealership.

Will not return to this dealership. No one there seems competent. Have failed multiple times.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please call me at 817-918-9088 and ask for Adam Lancaster. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

My time at this dealership was worth the wait.

My time at this dealership was worth the wait. Every person I encountered was very nice and accommodating. Thank you again 😀

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

The dealership is OK I guess It was my very 1st time

The dealership is OK I guess It was my very 1st time Gordon I had AOK experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

I get greeted with a welcoming greet and it token care of

I get greeted with a welcoming greet and it token care of in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Very professional at this place, and they have a nice

Very professional at this place, and they have a nice facility. I did not buy my cars there just took them for services and the way they treated me and how they communicated with me I will be buying my next vehicle for sure. I cannot express how good this place is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

greg was courteous and so was Kenneth Mitchell the

greg was courteous and so was Kenneth Mitchell the courtesy car driver. would have loved to have car detailed.. that was not an option or one that was offered.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Debra. We appreciate your business and our team looks forward to serving you again soon!

Way more friendlier, quicker, and efficient than when I

Way more friendlier, quicker, and efficient than when I visited before. I would recommend this dealership to there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

I just bought my new Jeep from Classic!

I just bought my new Jeep from Classic! Brianna was amazing! She was soo helpful and understood my needs. Lupe in finance made everything so easy to understand! I will be back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Jeep! All of us at Classic Chrysler Dodge Jeep Ram Fiat of Arlington are glad to have you as a customer.

Closer to 4.

Closer to 4.5. I had two minor issues which I've already provided to dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!