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Classic Chrysler Dodge Jeep Ram Fiat

(1,328 reviews)
Visit Classic Chrysler Dodge Jeep Ram Fiat
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
New (682) 978-5251 (682) 978-5251
Used (682) 622-8293 (682) 622-8293

Reviews

(1,328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chrysler Dodge Jeep Ram Fiat from DealerRater.

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Jake the service rep was super helpful and kept me

Jake the service rep was super helpful and kept me informed during the entire time they had my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Jake and our team appreciate your business and hope to see you again soon!

I just purchased a new RAM 2500.

I just purchased a new RAM 2500. Alex (sales) and Louis (finance) were both professional and easy to work with. I can recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Ram! All of us at Classic Chrysler Dodge Jeep Ram Fiat of Arlington are glad to have you as a customer.

The servuce center was great.

The servuce center was great. Clean and someone was there waiting on me. I had an appointment but when I arrived they didn't show an appointment on their end. Which is funny because this appointment was scheduled by the salesman that sold me the truck some 6 mounths prior. Jarrod helped me. He answered all my questions and recommended i go ahead and have my oil changed while i was there. He said I can wait in the customer waiting area where they have coffee and donuts. The coffee machine was awesome but there wasn't ever any donuts, which would've been great with my espresso. After waiting a less than reasonable time, my truck was ready and they even washed it for me. Which was great because it had rained earlier that morning and my truck was dirty. I drive all the way from Waxahachie, even though there is a dodge house there, to this one in Arlington. I feel it's just a better experience and they really want to help in any way they can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

Very professional service people.

Very professional service people. A service department that does what they they will do is hard to find. You shine there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, Lynn, and we're happy to hear that we met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

My salesperson, Joel, and the finance officer, Louis

My salesperson, Joel, and the finance officer, Louis Claassen were experts in every way. Their no-nonsense and honest approach totally convinced me that I was in the right place to purchase my new 2022 Jeep Grand Cherokee vehicle. I will not hesitate to recommend this dealership to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dennis, Thank you for sharing your experience with us! We're happy to hear it went well working with Joel and Louis. We hope you enjoy your new 2022 Jeep Grand Cherokee. We truly appreciate your feedback!

I didn't meet with anyone associated with my car pro VIP

I didn't meet with anyone associated with my car pro VIP although I told them that's why I contacted their dealership. I did show them my email from the car pro. My salesman was Jack Ford. He showed me a vehicle that meet my requirements. The next day I returned drove the car and purchased the vehicle. I was very pleased with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mike, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jack and our team, and we look forward to working with you again.

Great they got me in and out quickly Did oil change in

Great they got me in and out quickly Did oil change in out in thirty minutes or so

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Very good service and always nice and friendly.

Very good service and always nice and friendly. Chris is alway nice and helpful. I will alway take my car to this place, they are alway helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Loved everyone very nice always smiling.

Loved everyone very nice always smiling. Very polite and helpful. Would definitely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

I started my buying experience at another Jeep dealership

I started my buying experience at another Jeep dealership down the road from Classic that immediately was a mistake. We left that dealership discouraged and drove straight to Classic. When we arrived at Classic we realized they were closed but that did not shy our AMAZING sales rep Lyon away. Lyon came outside and worked with us anyhow. He made us feel like we were his priority and never once tried to rush us away. Lyon was knowledgeable, friendly and exuded a high level of integrity. Within two days, I was able to get the rate I was comfortable with and driving home with my beautiful new Jeep Grand Cherokee L. I am ABSOLUTELY in love with this car!! This was by far the best buying experience I have had and found my forever car rep, Lyon Alizna. He is a true example of what extraordinary customer service looks like!! Thank you Lyon and Classic for welcoming me into the Jeep family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Lyon here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!