Reviews
When I contacted the dealership, I only planned to look
When I contacted the dealership, I only planned to look and begin my research on possibly purchasing my first jeep. After speaking to my advisor Alvin Cook I knew it was time and I bought the same day. I am thoroughly pleased with this purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that Alvin had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Excellent service.
Excellent service. Very prompt and returned vehicle the next day with all the tasks completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!
Everyone I’ve encountered up there has been respectful,
Everyone I’ve encountered up there has been respectful, helpful and polite. I would encourage anybody looking for a Ram to go there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.
Fast and great service, nice waiting area, nice people.
Fast and great service, nice waiting area, nice people. Called me before performing any service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
They have friendly salesmans ,friendly finance And The
They have friendly salesmans ,friendly finance And The thing that I like the most they Try to Help you to buy the vehicle that you really want
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!
Great Service.
Great Service.Great Sales Rep..Ricky Crochett and David in finance great experience and will recommend to family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ricky and David here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.
It was a complete nightmare!
It was a complete nightmare!! Had my car since the 10fh of January! Took it in for Batteries. I just mentioned to Lathen that I would like y'all to look at the Heater Core. Do all the recalls . My car has 47.000 miles on it and it's a 2018 keep compass! He calls me back and tells me that the heater core was bad and needed replaced. It wasn't leaking I just had a smell that you could smell when sitting for a time. But ok I told him to go ahead and make the change. I didn't hear from him for over a week and I had left voicemails asking about my car. Finally I sent him a text on Jan 31 asking him about my car. 20 mins later I finally hear back from him. Saying that the Tech was really going to work hard on trying to get my car to me. On feb1 I again hate text him asking about my car. First text I sent was at 9:05 am. No response. Second text I sent was at 11:45 and he finally responded. Bad news I'm about to call you. So he calls and tells me the NEW heater core was bad and now that didn't have another replacement part. Mind you I'm still carless at this point. I needed a car to go to a family funeral. So finally I was able to at least get a loaner. Yesterday February 18th I got the call that it was ready but the oil change he had promised had not been done. My car was filthy inside and out. Pieces from the car just laying on the floor. The cover on the back of the car around the exhaust area just flapping away. Get in to pay , keep in mind when Lathen told me how much it was at the first for everything would be around 3000.00 for both batteries and heater core. When we started going over the cost there was other charges for things I was never told about or asked if I wanted them replaced like the AC evaporator 354.00 and 157.00 for labor. So the 1000 he told me he would take off would have made 2000. But now I had a invoice for 3000 again with 1000 already being taken off plus's parts I never approved. After telling him that I wanted to speak with a manager he said he would take off the 354! I told him he could take of the labor as well because he never picked up the phone to get an approval for the additional changes. Twice in the time my car was there I called and tried to talk with Manny. I never once heard from him!!! Now I will have to take my car back up there because my horn was disconnected and the alarm!!!!! The only reason I brought my car to you is because of Classic Chevrolet and Buick. Bought a car from both places and loved it!! Fantastic service! Working with your company has been the absolute worst experience I've ever received!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.
Great selection on Jeep Wranglers.
Great selection on Jeep Wranglers. Friendly staff that are happy to help with the buying process! My salesman actually delivered my new Wrangler to my house on his time! More dealerships should operate in this manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!
Chris is amazing.
Chris is amazing. Thank you for everything. Not one single worry when I drop my truck off to him for service. 20/10 service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Michael! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!
Excellent experience all the time with Dodge Chrysler
Excellent experience all the time with Dodge Chrysler classic Arlington Tx Those guys are great on working on my truck
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Donald, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
