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Classic Chrysler Dodge Jeep Ram Fiat

(1,328 reviews)
Visit Classic Chrysler Dodge Jeep Ram Fiat
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
New (682) 978-5251 (682) 978-5251
Used (682) 622-8293 (682) 622-8293

Reviews

(1,328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chrysler Dodge Jeep Ram Fiat from DealerRater.

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Great car buying experience. Loving my new jeep. Would...

Great car buying experience. Loving my new jeep. Would buy from them again. Great saleman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Angela, and for taking the time to leave us this wonderful feedback. We hope you'll continue to enjoy your new Jeep!

It is a wonderful experience with this professional...

It is a wonderful experience with this professional dealership, they believe that you must feel completely satisfied with the vehicle you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Toby! Here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

We received excellent service, and our repair was done...

We received excellent service, and our repair was done ahead of schedule. Truly appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Best service, I have only been to one other Dodge...

Best service, I have only been to one other Dodge Dealership for service and it was horrible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a five-star review. We're glad to hear we delivered such a great experience! We look forward to having you as one of our valued customers for years to come.

Consumer response

👍🏻👍🏻

Neil from sales help me get a sweet deal. Usually dealer...

Neil from sales help me get a sweet deal. Usually dealer like to hide fees. Neil was very open and made sure it was a smooth transition

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to sharing this fantastic five-star review with Neil, and our team. We appreciate your business, Kevin.

Staff here are kind, efficient and do all they can to...

Staff here are kind, efficient and do all they can to provide you with what you want to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ashie, Thank you for your business and this review. We're happy to hear Edgar and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

The service was great, fast. The service personnel were...

The service was great, fast. The service personnel were knowledgeable and friendly. Chad Vanoven helped us as financial manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, Chad and our team look forward to serving you again soon!

The service advisor Lathen was horrible, lack of...

The service advisor Lathen was horrible, lack of communication and lack of knowledge of the vehicle. Paid for a repair and it still wasn’t fixed. Definitely will think twice about taking the vehicle back to him.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

Always happy with the service here and Michael really...

Always happy with the service here and Michael really knows Jeep’s and the problem I was having!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Stephen ,Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again!

Had a wonderful experience buying from Classic CDJR ....

Had a wonderful experience buying from Classic CDJR . Lyon was very helpful and great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.