Reviews
Very slow. Took way too long.
Everyone was very friendly and the job was well done. However, I dropped my car off on the express lane at 10:15 and at 12:30 it hadn’t even moved to the back yet. Once it was questioned, they took it in the back right away to be serviced. 25 minutes later they came out and asked if I wanted my car inspected. I informed the guy when I checked in that I needed it inspected. Another 25 minutes to do that. Nothing express about My visit yesterday.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi JULIE.SHELLARD, Thank you for your feedback and we apologize for any inconvenience we may have caused. We do hope to see you again for your next service so we can better your experience with us!
Disappointed
I’ve been coming to this dealership for years, before it was Boch it was Village Nissan and things have definitely changed through the years but in a negative stand point. Customer service wise it’s gotten worse, I feel like the reps are worse than lawyers and all they care for is there numbers. I’ve brought my Maxima here thinking oh I’m going to get the best service because I bought the car here and incidents like “not changing my oil and filter” has happened along with forgetting to put the sticker on my windshield, I’ve asked for my vehicle to get a car wash and that’s even a small task that isn’t followed. The dealership has lost my business tremendously! If you look through my history I was once a customer who would come here for everything in regards to my vehicle and now you’re lucky if I come in for an oil change. I don’t trust the service
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Kramirez2014, Thank you for your feedback. If you wish to discuss your experience with us further or if there is anything we can do to help, please feel free to reach out. Thanks, Stephanie Cardella, Social Media Coordinator scardella@dcd.auto
Great service
Everything was great and service was quick and it was nice they inspected the car and recommended the services that the car needed.I would recomend them for certain.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, RAD667 for your 5-star review! We appreciate your great feedback and we hope to see you again for your next service!
Pleased
My rep, Stephan, did a phenomenal job keeping me informed of the process and prices along the way. He was and always is very friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, NASKIDESIGN for your great review and feedback! We're glad to hear of your experience with us and we hope to see you again!
The car buying experience was smooth
We had a good experience in our recent car purchase at Boch Nissan South. Our salesperson Joe was pleasant and knowledgeable. Would consider purchasing a car from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, TDURAN77 for your 5-star review! We're happy to hear about your experience with us and we will certainly let Joe know as well. Congrats on your new car and we hope to see you again!
Great!
I came in to have my car inspected. Stefan was courteous and friendly as always when I arrived. The work was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, YOUNG.JOCELYN for your great review! We're happy to hear about your experience with us and that we got you in and out in a timely manner. We look forward to seeing you again!
Convenient
I continue to be a regular over the years because I have found the staff to be friendly,knowledgeable and accommodating at all times. Love the no appointment policy for basic services
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Service Review
overall experience-Excellent 5 stars I will continue having my vehicle serviced at Boch Nissan South Length if time having my car serviced was excellent and I didn't even have to make an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, CHERYLLYNNO for your great review! We're glad to hear of your experience with us. We look forward to seeing you again for your next service!
Quick service
Laura checked me in and she gave me a realistic expectation of how long a wait. She really made my experience great. I respect realistic timeframes. It makes me on time for other events in my day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, KATHERINELAYNE for your 5-star rating and excellent review! We're happy to hear we could get you in and out in a timely and efficient manner! We hope to see you again for your next service!
Oil change
David Pari was very professional and helpful he made my experience less stressful by taking care of my tires rotation and sensor that was faulty in my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, ALEXGOMES424 for your 5-star review! We're glad to hear of your experience with us and we will certainly let David know as well. We hope to see you again for your next service!
