Reviews
Autonation Cadillac and Cheverolet Amarillo Texas
I purchased my truck at this dealership, and I always have it serviced there, they are always prompt and informative. During my visits. I wouldn.t go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Car salesman 5 stars condition of car 2
Car salesman Damon was amazing but condition of car was not ready to be sold. The key is an after market key that looks super cheap and doesn?t even lock or unlock my car. All the floor mats are missing from the car and the drivers side fog light doesn?t work. All these things can be fixed but the problem is why aren?t these things done before the vehicle is even listed? This is the second vehicle we?ve bought from AutoNation that is in this condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Armando, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (806) 318-0057 when you have a chance. Thank you, and we look forward to hearing from you.
Service department was great.
Service department was great. The wait wasn't long,and they sent me pictures while I was waiting never had seen that happen before. Very courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Romoc, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great place!
Autonation always takes care of me and my car amazingly! The waiting room is comfortable and has drinks and snacks available or they will even take you somewhere if u don?t want to wait there! Everyone is super friendly and super helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brandi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
I was really thankful for the kind of help I received
I was really thankful for the kind of help I received from two Sales Personal. They answered all my questions I had. I was looking to buy a Chevy Traverse, but I had a couple of questions about the SUV and what I should expect from it and what kind of driving experience I would have..I test drove the SUV and I was very impressed with it..Yes if I hear of anyone looking to buy a new car, I will recommend Autonation West so they too will experience how easy it is to Buy a Vehicle from Autonation West.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.
Joe is great.
Joe is great. The process itself was frustrating, but they were just following company policy. Overall, I would recommend the dealership because of the people corporate needs to evaluate the companies communication with its customers so that they can be prepared with the information that is required on the day of the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We went to look at a Chevy Colorado and ended up looking
We went to look at a Chevy Colorado and ended up looking at this GMC Canyon Denali since it was a 2WD. The vehicle was spotless, rode like a limo and just drew both of us in. No pressure from the sales staff, but they were there to answer our questions. Super pleasant experience and we're happy we decided to look at that other vehicle...which led us to our new truck!! Thanks, Martin, Greg, Ed, Jace and all the others there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Ann was very helpful we greatly appreciate it we will be
Ann was very helpful we greatly appreciate it we will be back for our next oil change
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Zamora, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Always a great experience.
Always a great experience. Staff is always friendly and so helpful. I would recommend if you need car maintenance done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
They were great to deal with.
They were great to deal with. They held the vehicle we wanted until we could get to Amarillo to seal the deal and we are very happy with our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
