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AutoNation Chevrolet West Amarillo

(1,019 reviews)
Visit AutoNation Chevrolet West Amarillo
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (855) 232-9083 (855) 232-9083
Used (855) 233-8106 (855) 233-8106
Service (855) 235-0402 (855) 235-0402

Reviews

(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet West Amarillo from DealerRater.

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Autonation Cadillac and Cheverolet Amarillo Texas

I purchased my truck at this dealership, and I always have it serviced there, they are always prompt and informative. During my visits. I wouldn.t go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Car salesman 5 stars condition of car 2

Car salesman Damon was amazing but condition of car was not ready to be sold. The key is an after market key that looks super cheap and doesn?t even lock or unlock my car. All the floor mats are missing from the car and the drivers side fog light doesn?t work. All these things can be fixed but the problem is why aren?t these things done before the vehicle is even listed? This is the second vehicle we?ve bought from AutoNation that is in this condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Armando, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (806) 318-0057 when you have a chance. Thank you, and we look forward to hearing from you.

Service department was great.

Service department was great. The wait wasn't long,and they sent me pictures while I was waiting never had seen that happen before. Very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Romoc, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Great place!

Autonation always takes care of me and my car amazingly! The waiting room is comfortable and has drinks and snacks available or they will even take you somewhere if u don?t want to wait there! Everyone is super friendly and super helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Brandi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

I was really thankful for the kind of help I received

I was really thankful for the kind of help I received from two Sales Personal. They answered all my questions I had. I was looking to buy a Chevy Traverse, but I had a couple of questions about the SUV and what I should expect from it and what kind of driving experience I would have..I test drove the SUV and I was very impressed with it..Yes if I hear of anyone looking to buy a new car, I will recommend Autonation West so they too will experience how easy it is to Buy a Vehicle from Autonation West.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.

Joe is great.

Joe is great. The process itself was frustrating, but they were just following company policy. Overall, I would recommend the dealership because of the people corporate needs to evaluate the companies communication with its customers so that they can be prepared with the information that is required on the day of the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

We went to look at a Chevy Colorado and ended up looking

We went to look at a Chevy Colorado and ended up looking at this GMC Canyon Denali since it was a 2WD. The vehicle was spotless, rode like a limo and just drew both of us in. No pressure from the sales staff, but they were there to answer our questions. Super pleasant experience and we're happy we decided to look at that other vehicle...which led us to our new truck!! Thanks, Martin, Greg, Ed, Jace and all the others there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Ann was very helpful we greatly appreciate it we will be

Ann was very helpful we greatly appreciate it we will be back for our next oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Zamora, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Always a great experience.

Always a great experience. Staff is always friendly and so helpful. I would recommend if you need car maintenance done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

They were great to deal with.

They were great to deal with. They held the vehicle we wanted until we could get to Amarillo to seal the deal and we are very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.