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AutoNation Chevrolet West Amarillo

(1,018 reviews)
Visit AutoNation Chevrolet West Amarillo
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (855) 232-9083 (855) 232-9083
Used (855) 233-8106 (855) 233-8106
Service (855) 235-0402 (855) 235-0402

Reviews

(1,018 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet West Amarillo from DealerRater.

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AutoNation I-40 West

Ann was very helpful and very friendly, always treats me with respect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Ideana, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Owner

Was a longer wait than I had anticipated but my truck was cleaned & made it absolutely worth the wait!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tammy, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

I have been taking my vehicles here for over 7 years

I have been taking my vehicles here for over 7 years because they always provide quick and honest service for the regular maintenance and repairs when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

DANNY THE SERVICE REP.

DANNY THE SERVICE REP. WAS EXCEPTIONAL. THE SERVICE WAS PROMPT. CARL THE DRIVER WAS VERY COURTEOUS AND EFFICIENT. I WOULD RECOMMEND THIS DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

The staff was friendly and got me in and out in a timely

The staff was friendly and got me in and out in a timely manner to where I could get to my appointment at 11:00am the same morning. Even provided a complimentary oil change while my truck was there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Brian, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Auto repair

The service on my Acadia was excellent. They got my Acadia right in and fixed the Acadia that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kerry, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Don't hesitate to call us if you ever need anything. Be safe on the road!

The service was excellent.

The service was excellent. Fixed my Acadia the same day. Ann was so helpful and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Kerry, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

Open, honest, transparent engagement and transaction.

Open, honest, transparent engagement and transaction. Strongly recommend Autonation Chevrolet Cadillac West Amarillo for your next vehicle. From the sales person (Martin), to finance (Kristian), to the GM (TJ) everyone was professional and wanted to earn my business. I drove 7 hours for this opportunity and compared to dealing with my local Cadillac dealer I would do it again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Autonation Cadillac West Amarillo and we hope to be of service again in the future.

Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Was a quick and easy experience!

Was a quick and easy experience! Greg Franklin was very helpful and polite.The car we got was checked over and repaired very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Terry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Autonation Cadillac and Cheverolet Amarillo Texas

I purchased my truck at this dealership, and I always have it serviced there, they are always prompt and informative. During my visits. I wouldn.t go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!