Wheaton Honda

Ravi is very nice, professionally answer all questions about vehicles, great salesman, very honest,non pressure, he knows his inventory very well, can quickly find the suitable ones for customers; five stars for him!

i am disappointed on my honda odyssey 2017 that i bought. I went saturday and took my car to service because the lights was flickering and the car was wobbling everytime i pressed the break. I had an appointment at 8 am and waited for a FEW HOURS for the service and was told honda tech was closed and couldnt diagnosed the problem and have to come back during weekdays. And i came back monday they said they will order the parts and need to come back again.I am so disappointed with the service. First , time is very important to me. It was a waste of time and gas. Now taking an off at work during weekdays is not easy for me. Second, why did they sell me the car that is not in good condition?

We just took delivery of a beautiful 2016 HRV! Found the people and atmosphere pleasant and friendly. We found the the unit that my wife had wanted all along. Good job people!

I am pleased with salesman who is friendly and answer our inquiry. finance credit check is fast, schedule delivery on time. we have got instruction on how to operate the vehicle.

We first met Aaron while we having our car serviced and chatted even though we were not looking for a new vihicle at the time. As it turned out some maintenance issues on our other non-Honda vehicle led us to decide to replace it and we thought of Aaron first for another Honda to purchase. He really made the effort to understand our needs and wants, respecting our price constraints to help us get the vehicle we wanted. We were very satisfied with our purchase experience with Aaron and Wheaton Honda.

The pre-delivery team in new sales does not fill the tank before the customer takes delivery. Tyler Bulmer makes promises and then decides that defending incompetent coworkers is more important than keeping his word. This 2017 Honda Civic Hatchback is our first and last purchase at Weaton Honda. We previously bought a 2014 Honda Civic Touring and a 2007 Honda Civic at other dealerships but never experienced such bad customer service ever before. My response to Wheaton Honda's April 18, 2017 response. First of all upon leaving the dealership after taking delivery, I drove directly to the Esso on 34 Ave which is a mere 350 meters from Wheaton Honda. Yes it was short on fuel as I suspected (and laughed out loud) by 7 litres. I told Tyler Bulmer when he called me (I did not call him), that I could have driven to Red Deer on that amount to fuel. So he tells me to come to the dealership and he'll give me a $20 gas voucher. I tell him that I'll pick it up when I return the summer tires that was part of the trade in. Fast forward now to the time I drive from BC to return the summer tires to the dealership. At the time I go to the front counter to pick up the so called gas voucher. Surprise, surprise the girl at the counter knows nothing about it. Finally the assistant sales manager comes up and wants me to come back with a gas receipt so he can go find some money to pay me. Of course I laugh about that. Why should I inconvenience myself one second more of my life so that they can rectify their mistake, or incompetence? So then he dreams up another complicated plan that involves me waiting for someone to drive my car to the gas station. Again I laugh because it involves me inconviencing my life again to solve their incompetency problem. I say, why not just give me $20 and I'll be on my way? The assistant sales manager says that he has to account for the measly $20. Excuse me, you want me to do your accounting for you? Why don't you just do your accounting yourself? I tell him, to keep it. So now a couple of months later I come back for an oil change. I find the salesman Tyler Bulmer and tell him I dealt with his clown boss (the assistant sales manager). He decides that he want to renege on what he told me originally (remember the elusive, non existing gas voucher) because my abrasiveness hurt some fragile feelings including his own. Here's the bottom line. All Wheaton Honda had to do is reach into the till and grab me a $20 bill, send me on my way, sign it as customer satisfaction, promotion or whatever they want to. Instead it starts with a pre delivery guy arguing with me that the tank was full. First of all there was a promise to sell a new vehicle with a full tank. Second I'm promised restitution. Third I'm expected to work for said restitution after blowing 25 grand on a car. Some may say I'm being petty. Wheaton Honda are the petty ones. Losing a customer that has owned three Honda cars over a lousy 20 bucks? Smooth move Wheaton Honda, smooth move. Big slow clap

Wheaton installed a used drive shaft in my car. Would not even look at it after! I talked with both Service Manager and General Manager, but they claimed they didn't do it. Very poor.

The Customer services were awesome and great. I don't have t wait for a long, they asked me about delivery and I got next day. Really appreciated service and answered all questions very well.

Upon my first visit to the dealership when I was looking for a new vehicle, I was greeted by one of the salesman. He patiently asked what I was interested in and assisted me in my choices. He followed up with me on successive visits and was very helpful and professional at all times. His fools-up after my purchase was timely and he continues to provide me with assistance.

Great buying experience. Sales and finance went the extra length to make everything easy. Ask for Arron! Very good salesperson! Very patient and knowledgeable. Finance got me a great interest rate!