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Precision Hyundai

(718 reviews)
2023 state dealer award
View 12 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Precision Hyundai from DealerRater.

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Excellent dealership!

We had a very pleasant experience with this dealership. Aleksandr was an excellent sales consultant, very knowledgeable, friendly, accommodating and never pushy. He gave us the best deals and was very helpful in assisting us on all our concerns and needs. We will recommend Precision Hyundai to our friends who are looking into a new vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review Alvin. Next time you stop in, it would be a pleasure to shake your hand Alex

Great Experience

I was in the market looking for a SUV as my truck was not big enough for our Family. I was referred by my wife to go and see Ziad, and my first impression was excellent. Ziad was very helpful and easy to talk to, and he completely understood my situation. Ziad helped me find an amazing vehicle in the 2017 Santa Fe sport. I would recommend anyone I know to go and see Ziad for any new or used vehicle. My experience at Precision Hyundai was the best I have ever had. Thank you Ziad and the Precision team for helping my family find a great vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to serve you CRT63. Please feel free to stop by and say Hello to me when you come in for your next visit. Ziad

Great Experience

I had a great experience with my service visit. Friendly staff, attention to detail , and well informed throughout my stay. Would highly recommend this center to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hi Hyundaiguy Thanks for the great review. We are happy you had a great experience and look forward to your next visit Melissa and staff

New Car

A great experience at this dealership would go back again and buy from Robert Koonin and the after sales service and communication was best ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Pb1640 We had a great experience working with you also. Please drop in for a cup of coffee when you have time. Would love a chat. Robert

Awesome Dealership

I came into Precision Hyundai looking to buy a new car, as i had recently suffered a total loss of my last car. Robert Koonin in sales helped me pick out an amazing new 2017 Hyundai Elantra, Robert certainly goes above & beyond in customer service, as well as spending lots of time providing me with information on all the features of the car, and has been following up with me to see if i have any further questions. Terrilyn along with Tinh in Finance explained all the details of my loan very clearly and made the whole finance process quick and painless. Anyone looking for a new car should come and see Robert at Precision Hyundai as he takes the time with customers and asks all the right questions to make sure you are getting all the features that you want in your new car purchase, it was a pleasure to have made the Precision Decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Lynn2002. Your glowing recommendation is appreciated. We, at Precision Hyundai, thank you for your support and look forward to a long and mutually beneficial relationship. You can be sure we will treat all of your friends and relatives with the same courtesy and professionalism which we accorded to you. Warmest regards Robert

Great Experience

After finally deciding to taking the plunge on a new car purchase, I made a trip to Precision as part of my search. Dreading the whole process, I was pleasantly surprised by the help I received from Matt Dewar. He listened to what I was looking for, and found me exactly that! I never felt pressured into the sale, and ended up returning to Precision to make the purchase after trying other vehicles in its class (the warranty alone is unbeatable). xxxx, Matt even recommended I try all of the competitors before making my decision. The sales team was very welcoming, and actually valued my patronage. They even called me back promptly when I left messages, as I had a few "noob" questions about the sale (my vehicle was ordered; Matt found me the exact model/colour I was after). They patiently answered all of my questions and concerns, and the whole process was smooth. I have even received follow-ups from Matt Dewar and the sales manager, Matt Campbell, who wanted make sure I was completely satisfied. My only complaint is the price they charge for the protection package (3m, rust, paint, etc), but Tinh and I negotiated a reasonable compromise. I am completely satisfied with my experience at Precision, and highly recommend them to anyone in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Wolfie2112. Thanks for the great review. We enjoyed the experience with you also and appreciate your glowing recommendation. As New Car Manger, I would extend an invitation to all of your friends and relatives to drop in and chat with me personally. I will make sure they receive my direct and personal attention. Matt Campbell New Car Manager.

Great customer service

I shopped around to test drive a few vehicles, and I really didn't like the the other car dealership customer service experience. Precision was a different story. Robert and Tinh both did a great job. The understand what it means to put the customer first. I really appreciated how caring, honest and attentive Robert was. He is in a class of his own. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Colin E. It was truly a pleasure to serve you and look forward to a long relationship. Please do drop in for a chat and a cup of coffee in your spare time. Would enjoy seeing you again. Robert

Used Car Purchase

For years I would go from dealership to dealership looking for the right car, right price and right service. Well the staff at Precision Hyundai has solved this problem. I have now purchased 3 vehicles over the past 3 years for my family and I just go directly to Precision. Each time we found the right vehicle and the right price to meet our needs and budget. The service from the sales staff, Corey, sales manager, Omar and Finance, Terrilyn, were great to deal with. No pressure tactics, well informed, made to whole process to buy a vehicle very easy. Keep doing what you do best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you G LeBoeuf. We strive to meet and exceed your expectations. It is our goal. We hope we can provide the same level of service to your friends and family. Please have them call me when they are in the market. Cory.

Thank you Robert!

Robert Koonin was the sales associate we dealt with when purchasing our new vehicle from Precision. this was our third purchase from Precision and the best experience yet. Robert was friendly and knowledgable of the vehicle and various features/options. He was very professional and went the extra mile taking (listened to our needs, found us the vehicle we wanted, provided a thorough walk through of the vehicle and its feature upon delivery, assisted us in syncing our phones through bluetooth, and followed up once we got home to make sure we were safe and loved the car). i would highly recommend Robert and Precision Hyundai to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Just Me Thank you for your glowing recommendation. You can be sure I will provide the same attention to your friends and family as I did to yourself. Next time you stop in, it would be a pleasure to shake your hand. Robert

Sly sales, speedy service, with a smile!

This dealership was both willing and able to get us into a new car within 24 hours. There was a lot of haggling over the particulars but we drove away happy customers, hence this review. Mr. Dusty W. O'Neill is a smooth salesman and a pleasure to be around. He helped make this experience both memorable and pleasurable. Although we didn't get the factory direct vehicle we were looking for, we did get what we wanted, we just didn't know it at the time ;) Thank you Precision Hyundai, all the best Dusty!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hello Dan C. We are always here to help. Just a phone call away. Please do let your friends and family know I will strive to provide the same level of professionalism and courtesy to them as I did for you. Dusty.