Island Ford

Came up from Victoria and was looking at an Echo Sport. Thought this would be the vehicle for me. Dave Faithful whom I and my family have dealt with for over 28 years said "Are you sure this is the vehicle you want this time. Maybe do just a bit more research and look at it and see if this fits your needs and personality." I told Dave, Yes this one will be good. After a few days of driving the Echo Sport it was obvious that this vehicle was not right one for what we needed. I personally felt foolish for not having listened to what Dave. And knew there was probably no way of correcting this error. Once you have signed and drove the vehicle off the lot it is yours and there is no chance to change the situation. I emailed Dave to see what if any option was available. And the amazing happened from Both Dave and Island Ford. They said just come in and they would take care of everything. I drove up from Victoria the next day and within an Hour Dave Faithful, Edie Lange from the Finance Department, and Island Ford Management bought back the Echo Sport and had the Vehicle (a Beautiful Ford Escape) ready to go. I drove home feeling great and Thank Full :) to Dave and a Dealership who care for their customers, and will go the full thousand yards to make sure your happy and have exactly what you need. Thank You So Much Dave. Your The Best :):) Truly, Kit Bonderud A Most Satisfied Customer.

Abe went above and beyond and was extremely personable salesman. Island ford in Duncan has a genuine asset in Abraham.Thank you again from Mike and Cheryl.😊

thank you Boris for your dependability, consistency and general excellent customer service when servicing my ford f150. you help keep the down time for my vehicle to a minimum through excellent communication and planning. your diligence is greatly appreciated and you make it easy to choose island ford. craig

Thank you Dave for the wonderful service. We are very happy with our new Ford F150, and appreciate all the knowledge and hard work you and the team put forward.

Always amazing customer service from Dave and his team. Fast, efficient and hassle free purchases. Dave is second to none to work with, and is always ready to help.

The experience at island ford was the best I have dealt with very understanding on my needs helpful with accurate information and most of all the care they had for me . And one more I never felt pressure during my visit love island ford

Island Ford Dealership is inviting as the entire area is organized and well cared for. It’s plentiful customer parking makes dropping in effortless. I was greeted soon after arriving by Amado Rodriguez who was pleasant and knowledgeable. He listened carefully to my idea of the type of vehicle we required and soon had us in a nearly new truck after giving us fair market value for our trade. We highly recommend Amado and Island Ford Superstore to anyone looking at acquiring a vehicle. Dan S Maple Bay

Great customer service .Sandra is a knowledgeable sales associates,This is a second car I bought from her and I always recommend friends, families or other to visit the island ford superstore.All the staffs are fantastic.

Robbie listened to all my needs!! He said ill find your perfect vehicle and thats exactly what he did. I am so happy!!!!!!! highly reccomended!!!

Sandra and the team were very helpful and welcoming. Sandra guided us through the options that were available to us and assisted us ion finding just the right Escape for our needs. The deal was fair and arrived at without pressure. A great buying experience and we love the vehicle. Thanks Sandra!