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Island Ford

(1,191 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

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Great experience overall

I found Amado to be a very helpful and knowledgeable sales person, as well as willing to work with my schedule. I didn’t feel rushed or pressured, but I also felt as though I had his full attention while at the dealership. The dealership itself seemed very laid back and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easy and Hassle free

I would without hesitation recommended Rob Martin (Robbie Big Wheels) at Island Ford. His professionalism and genuine down to earth style immediately allowed us to connect and communicate in a way they gave me a lot of confidence in his ability to help me find what I was looking for. He helped make the whole experience of looking for a new vehicle easy and hassle free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service

I cannot say enough about the team at Island Ford Superstore. No-pressure sales staff that works with you to find the vehicle that suits you and your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Corvette

I bought a beautiful used Corvette from Sandra Jurcic and Ryan Leverette. They were both a pleasure to work with and have both gone the extra mile to serve me even after the purchase. Susie Irvine in service has been an outstanding consultant on numerous occasions now and is a great asset to the team there. Kudos!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Robbie is the Man!

Dealing with the Island Ford Dealership is definitely an experience a person should experience once in their lifetime. Firstly I do not like shopping around for Automobiles. I do my research of the model I am interested in search the internet for that particular model. Once I find the model, options, colour, model year, and price I contact the dealership AND THATS WHERE ISLAND FORD PICKED UP THE BALL AND RAN WITH IT. Starting with Robbie who answered my opening questions promptly, and throughly. After our first contact via email I contacted him via phone and informed him of my requirements and financial guidelines and told him to put the whole deal together meeting my criteria. Viola within a day or two everything was done all my requirements met and a personal viewing of the selected vehicle and comparison alternative choices was arranged. Drove down from Qualicum Beach viewed the vehicles made my choice and everything was ready to go. In a matter of 3 hours we on our way home in a new Auto. JUST GREAT FOR THE WAY I LIKE TO BUY CARS. if your like me and hate the thought of having to go shopping for next car. Robbie is the man to make this happen for you. The thing to consider is that you are not only dealing with a professional dealership, an experienced sales adviser, an informed and personable finance dept but a throughly dedicated organization. Definitely one I will with deal again. Total Satisfaction from beginning to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Another Great Experience

Just bought our 6th vehicle from Island Ford. Sales people here are amazing. Ryan and Matt made the process simple and quick. If you are looking for a vehicle check them out. Ask for Matt and Ryan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

Had a great experience purchasing a new 2018 Ford F-150! Dave Faithfull was attentive to requests and speedy in responses! He got me into a beautiful new truck and had me feeling great the whole time I was on the lot. Will be recommending him to anyone I know looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

“Dave is a God”

Didn’t have a lot to except going into ford, but once in there was blown away with how great and informative Dave was. Knowing he has only the best intentions for you is what really helps. He’s the one that helped me get my mustang I have today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Customer Service

Recently purchased a new Mustang Bullitt from Rob Martin. He is a great salesman. Working with the finance dept was a breeze and the overall experience was great. Highly Recommend ISLAND FORD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave’s the best

Working with Dave picking out my new truck was great. He was able to make what should be a stressful experience, fun. He takes time to listen to what your needs are and what your looking for and you can tell he has your best interest in mind. It was a great day for me. Thanks Dave !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.