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Island Ford

(1,191 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

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Great experience

I had a great experience with this dealership will use them again very helpful and speedy service. Thanks very much happy customer. Paul James Anderson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

High quality.

Wade made truck shopping a fun experience. He is competent, aware of the shoppers likes and dislikes and he is willing to acommadate any inquires. We are super happy with our truck and thank Wade for all his kindness. Len and Beth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick ‘n’ Easy!

John was very easy to deal with. He likes cars and he likes people, so he’s a natural at matching you to the vehicle you want. I appreciated that he was low key and didn’t pressure me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Outstanding!

Outstanding attention and service ! I can highly recommend the very friendly, knowledgeable and helpful work of Dave Faithfull who made the experience a pleasure. And Chris Tarala completed the arrangement in a most professional manner. Thank you !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!

From the service to sales I was treated honestly and friendly. I have shared with friends and family how well I was treated and recommend Island Ford to all I talk to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience start to finish

We had a great experience purchasing our truck from Island Ford. John really focused on what we were looking for in a truck and helped us to purchase a great one! Great customer service from start to finish! We would recommend everyone to check out this dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchase of used Ford F150

We received great, friendly, no pressure sales help from Matt and the rest of the sales team. Would highly recommend Matt if you’re looking to purchase a new vehicle. Excellent service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellant service

I went in to find a truck and was quick to leave with financing and best service I have ever had Thank you so very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Courtesy, Enthusiasm, Knowledge and a GREAT DEAL.

I was treated with courtesy and respect. At no time did I feel pressured. The negotiation was very cordial and I was highly satisfied with the deal I received. All of Island Ford's representatives (Sales Professional Sandra Jurcic, Sales Mgr Ryan Leverette, Business Mgr Mitzi Mogden) had an in-depth knowledge of the product i.e. Ford Explorer Sport and showed enthusiasm and a willingness to answer my questions. I have absolutely no hesitation in recommending Island Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience with Keegan Harvey at Island Ford !!

I recently bought a vehicle from Island Ford and had a great experience. I was lucky enough to have Keegan Harvey look after us throughout the whole transaction. He provided pictures and a very accurate description of the vehicle. When we decided to make the purchase he picked us up at the airport and looked after us every step of the way. He was very professional and knowledgeable about the features of the vehicle and is certainly an asset to Island Ford. I would highly recommend Keegan to other future buyers looking for quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.